Senior Program Manager, AGS KSA

The MENAT Strategic Initiatives team drives cross-region programs in the Middle East, North Africa, and Turkey that accelerate cloud adoption, deepen customer engagement, and create measurable market impact. In alignment with Saudi Vision 2030's goals for economic diversification, digital transformation, and local talent development, we are expanding our presence in the Kingdom of Saudi Arabia.
We are looking for a Program Manager based in KSA who is hands-on, comfortable with ambiguity, and can operate independently across multiple workstreams. This role requires daily interaction with senior leadership (Directors, VPs) and external stakeholders (C-suite customers, government officials, partners). You will be at the centre of execution, not observing from the sidelines.
A key aspect of this role is the ability to influence without authority. You will work across sales, professional services, partner, marketing, and public sector teams—none of which report to you—yet you will need to drive them towards shared outcomes. This requires earning trust, communicating with precision, and holding teams accountable through clarity rather than hierarchy.
You will be responsible for articulating program progress, risks, and decisions to leadership in a way that is concise, data-informed, and actionable. Whether it is a weekly business review, a campaign readout, an executive briefing, or a government engagement, you will connect strategy to execution for your stakeholders.


Key job responsibilities
Program Planning & Execution
• Define program scope, milestones, success metrics, and delivery timelines for cross-region initiatives with a focus on KSA market priorities
• Build and maintain program plans and governance frameworks that keep complex programs on track
• Drive end-to-end delivery from ideation through launch, iteration, and scale
• Proactively identify risks and blockers, escalate early, and propose mitigation paths
• Coordinate with local KSA stakeholders, government entities, and regulatory bodies to ensure program compliance and alignment with national priorities
Stakeholder Engagement & Influence
• Engage with senior internal leaders (Directors, GMs, VPs) and external executives—including Saudi government officials and C-suite customers—to drive alignment on priorities and resources
• Navigate matrixed organisations to build consensus and secure commitments without direct authority
• Serve as the connective tissue between sales, professional services, partner, marketing, and public sector teams
• Represent the team in cross-functional forums, leadership reviews, and customer-facing engagements
• Build and maintain relationships with Saudi public sector entities, semi-government organisations, and strategic partners
Communication & Reporting
• Facilitate leadership reporting by producing crisp, data-driven status updates, dashboards, and narrative documents (e.g. weekly business reviews, MBRs, QBRs)
• Translate complex program details into clear executive summaries appropriate for VP-level and above
• Document decisions, action items, and follow-ups; drive accountability across teams
• Write compelling narratives (6-pagers, PR/FAQs, strategy documents) aligned to Amazon's writing culture
Operational Excellence
• Establish scalable mechanisms such as cadences, templates, tooling, and reporting frameworks that increase team velocity
• Manage budgets, vendor relationships, and procurement processes where applicable
• Analyse data (pipeline, coverage, program metrics) to surface insights and drive decisions
• Continuously improve processes through retrospectives, automation, and simplification
• Support Saudization targets by identifying opportunities for local talent development and knowledge transfer within program teams
Event & Campaign Orchestration
• Coordinate multi-stakeholder events, conferences, and campaigns (virtual and in-person) from planning through post-event analysis—with emphasis on KSA-based activations
• Manage logistics, timelines, content development, and vendor coordination
• Drive post-event measurement and impact reporting


A day in the life
Your focus is keeping strategic programs moving. You're the person everyone relies on to know where things stand and what's coming next. On any given day, you might be running a kick-off for a cross-regional initiative, updating timelines after a scope change, triaging incoming requests, facilitating a business review with senior leadership, or aligning with a government stakeholder on an upcoming engagement.
You'll work closely with sales leaders, solutions architects, partner managers, marketing, and public sector teams. Occasionally, you'll step beyond day-to-day delivery to improve how the team operates—building new workflows, streamlining intake processes, or standing up mechanisms that make collaboration easier. You'll navigate a multicultural environment and work across time zones with regional and global teams.


About the team
The MENAT Strategic Initiatives team drives cross-region programs in the Middle East, North Africa, and Turkey that accelerate cloud adoption, deepen customer engagement, and create measurable market impact. In alignment with Saudi Vision 2030's goals for economic diversification, digital transformation, and local talent development, we are expanding our presence in the Kingdom of Saudi Arabia.

Basic Qualifications

- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership
- Experience in building financial and operational reports/data sets that inform business decision-making, or experience communicating results to senior leadership
- Experience communicating complex information and solutions to senior stakeholders and influencing decisions, or experience using financial models, KPIs, and data analysis to support business decisions
- Experience working in a fast-paced and ambiguous environment
- Experience in English-language communication skills, both written and verbal

Preferred Qualifications

- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
- Speak, write, and read fluently in Arabic
- AWS certification, such as, AWS Solutions Architect, or a similar cloud certification, or Associate's degree or above
- • AWS AI Practitioner certification or demonstrated experience with AI/ML concepts
- • PMP, PgMP, PRINCE2, or equivalent program management certification

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