Network Deployment Manager

Amazon Web Services (AWS) is a fast-paced, customer centric, company and a leader in the world of cloud technology. We are currently looking for a proven technical manager with experience in people management, robust technical understanding and the drive and vision to take our team to the next level. The successful candidate will create sustainable processes standards while driving opportunities to reduce delivery cycle times and improve quality without impacting network availability. The mission of the team is to deliver network capacity on time with zero rework.

The Network Deployment Manager will manage the implementation and delivery of inbound capacity and equipment in a data center or colocation environment. The Network Deployment Manager will be responsible for growing a team within a geographic region and oversee their development and growth. The ideal candidate will have experience managing and mentoring people, tracking budgets, providing strategic direction, and proposing technical solutions. They will ultimately be responsible for installing and delivering network equipment and related infrastructure, as well as driving low voltage structured cabling across the AWS network platform.

Key job responsibilities
- Prioritize and assign deployment tasks to field technicians.
- Coordinate team resources to deliver project tasks including, cross team support, change management, maintenance window support, and potential off-hour needs.
- Manage inbound racks and hardware from receiving through on-site deployment milestones.
- Manage the quality of vendor installed cabling and associated orders in a data center environment.
- Apply project management skills, provide coaching and create internal documentation.
- Guide, train and educate staff on deployment processes and required customer SLAs.
- Provide weekly and monthly reports supporting MBRs, internal metrics and team goals.
- Handle project escalations, host weekly staff meetings and cross functional partnerships.
- Recruit and train field technicians while maintaining appropriate staffing levels.
- Recommend, document, and oversee AWS policies and procedures.
- Partner cross functionally to drive awareness and compliance of AWS safety standards.

About the team
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

- Bachelor's degree or equivalent in a related field
- 3+ years of data center engineering or operations experience
- Travel up to 20% of the time
- 3+ years of proven technical team management experience

Preferred Qualifications

- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
- Experience with network hardware: copper and optical fiber cabling, switches, routers
- Experience developing operational metrics
- Experience representing your team or technical area to senior management
- Experience in creating process improvement procedures
- Experience in employee and performance management
- 5+ years managing a team of technicians or field engineers in a data center or colocation environment.
- Broad understanding of data center and/or colocation infrastructure, installation and cage/room design.
- Demonstrated knowledge of optical technologies including DWDM.
- Experience building physical connectivity using copper and fiber optic cabling.
- Strong organizational and planning skills including time management.
- Meets/exceeds Amazon’s leadership principle requirements for this role.
- Meets/exceeds Amazon’s functional/technical depth and complexity for this role.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.