Software Development Manager, Product & Offers Experience

Do you shop on Amazon? Have you ever browsed a product detail page; scrolling through images, comparing prices, checking delivery dates and then clicked "Add to Cart"? That entire experience? Our team builds it.

The Product & Offers Experience organization is responsible for building the world's best product evaluation and discovery experiences for Amazon shoppers. We own the experiences that help hundreds of millions of customers worldwide make confident purchase decisions, from the moment they land on a product page to the moment they add to cart. Our work spans offer selection, offer display, pricing presentation, and the rich product information that surrounds the buy box. As the worldwide product showroom for the "everything store," we directly drive the majority of purchase decisions on Amazon across all surfaces; mobile, desktop, and voice.

Our focus spans three areas: helping customers discover, evaluate, and compare products and offers; enabling effortless shopping without disrupting their current context; and empowering builders through a scalable, federated architecture that allows hundreds of partner teams across Amazon to innovate within the product and offers experience.

In this role, you will lead a team of talented engineers who are customer obsessed and deeply technical. You will define the vision and build a technical roadmap for your team, identifying where to invest, what to build next, and how to evolve the architecture to meet the needs of customers, the business, and partner teams at scale. You will gather requirements from a broad set of stakeholders across the Amazon Consumer organization, explore existing and emerging technologies, identify opportunities and gaps, and drive your team to deliver results that directly impact how customers shop on Amazon.

You will also be a people leader first. You will hire, develop, and retain top engineering talent. You will invest deeply in the growth of your engineers — through mentorship, career development, and creating an inclusive team culture where people do their best work. You will set clear expectations, provide regular feedback, and build a high-performing team that is motivated, engaged, and continuously learning. You will champion a healthy work environment and foster psychological safety so your team can take bold bets and innovate fearlessly.

The ideal candidate has excellent technical depth, strong problem-solving skills, and the ability to communicate effectively across all levels. You are equally passionate about building great technology and building great teams. You care deeply about people development, operational excellence, and delivering results that matter. If you want to shape how hundreds of millions of customers make purchase decisions on Amazon and grow the next generation of engineering leaders along the way then we want to meet you.


Key job responsibilities
As a Software Development Manager on the team, you will be expected to:
- Take on hard, ambiguous problems and break them down to their simple parts.
- Manage a team of high caliber Software Development and Quality Assurance Engineers working on building world class, scalable distributed systems and mobile customer experiences.
- Recruit, hire, mentor, and coach Software Development Engineers at different levels of experience.
- Manage and execute against project plans and deliver commitments within a professional, high paced engineering environment.
- Interface with our internal customers to understand requirements, set priorities and communicate direction and progress.
- Own all operational metrics and support for your teams' software.
- Drive improvements in software engineering practices.

A day in the life
- Brainstorming meetings with product managers and leadership team on new product ideas.
- Work with engineers to design, scope, plan and deliver features for offer display.
- Meet with stakeholders (internal and external) and dependencies to build relationships, align on roadmap and delivery timelines.
- Work with a team of recruiters to hire great talent for the team.

Basic Qualifications

- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product and program management teams
- Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience
- 7+ years of software development and delivery experience
- Experience collaborating with product managers, developers, and other stakeholders
- Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership
- 2+ years of management experience, including managing senior engineers.
- Proven record of growing individuals, coaching for high performance and performance improvements
- Technical depth and breadth to understand software architecture and design, make technical tradeoff decisions, often with incomplete data
- Ability to work across engineering teams and leaders to build a committed roadmap, and deliver on it.
- Ability to discern short term vs long term impact of technical decisions and able to balance between them as appropriate for the business

Preferred Qualifications

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
- Experience managing large projects and multifunctional teams
- Experience building a roadmap and delivering high scale internet services.
- Ability to influence business and technical strategy of the larger organization outside areas of direct ownership.
- Experience working across teams in geographically diverse locations.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.