Sr. Technical Program Manager, Amazon Leo Partner Services

Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable broadband connectivity to customers beyond the reach of existing networks. From households to small businesses, schools, hospitals, and government agencies, Amazon Leo will serve communities and organizations operating in places without dependable internet access.

As a Sr. Technical Program Manager on the Amazon Leo Partner Services (ALPS) team, you will own and drive complex, externally facing technical integration programs with Amazon Leo’s global distribution partners. You will serve as the primary program leader responsible for ensuring partners successfully integrate, validate, and launch satellite internet service in their contracted territories and channels.

This role sits at the center of partner-facing execution and internal product coordination. You will manage end-to-end technical integration programs spanning API onboarding, BSS/OSS integration, network readiness, operational enablement, and launch milestones. You will work cross-functionally with Amazon Leo engineering, product, solutions architecture, and operations teams to ensure partner-facing deliverables are defined, prioritized, and delivered on time.

This is a highly visible role requiring strong technical fluency, program leadership, executive communication, and the ability to operate in ambiguity within a fast-moving global environment.

Key job responsibilities
Program Ownership & Execution

- Own end-to-end partner technical integration programs from discovery through launch readiness
- Define integration scope, success criteria, milestones, and deliverables across partner and Amazon Leo teams
- Develop and manage integrated program plans covering API onboarding, BSS/OSS integration, certification, field validation, and operational readiness
- Identify risks, dependencies, and critical path items early and drive mitigation plans
- Ensure timely delivery of partner-facing product capabilities required for country and channel launches
- Establish launch gating criteria and readiness review mechanisms

Partner Engagement

- Act as the primary technical program interface for strategic distribution partners
- Lead recurring program reviews, executive checkpoints, and milestone tracking sessions
- Translate partner integration requirements into clear internal execution plans
- Drive alignment across partner engineering, operations, and commercial teams
- Proactively manage integration blockers and escalate cross-functional issues when required
- Ensure partners are positioned to meet contractual launch timelines

Cross-Functional Coordination

- Partner closely with Product, Engineering, Solutions Architects, and Operations teams to align roadmaps with partner launch commitments
- Coordinate delivery across multiple internal workstreams including API releases, backend services, hardware readiness, and operational tooling
- Influence prioritization decisions to ensure partner-critical capabilities are delivered on schedule
- Drive accountability across geographically distributed teams

Technical & Operational Excellence

- Develop and maintain standardized program artifacts including integration plans, RAID logs, dependency maps, and executive status reporting
- Implement repeatable frameworks for global partner onboarding and launch readiness
- Track and report program health, integration maturity, and launch risk to senior leadership
- Contribute to continuous improvement of the Amazon Leo Partner Services launch model

Export Control Requirement:
This position may require access to information, technology, or hardware that is subject to export control laws and regulations, including the Export Administration Regulations (EAR) and the International Traffic in Arms Regulations (ITAR). Employment in this position is contingent upon obtaining any required export licenses or other approvals from the United States government. As such, the successful candidate must be eligible to obtain any necessary export licenses or approvals based on their nationality, citizenship, and any other factors considered by the applicable export control regulations.

A day in the life
You will operate in a regional context, supporting distribution partners across Europe in coordination with central ALPS teammates and other regional TPMs. Your day may include leading a partner integration review in the morning, aligning with engineering on API readiness in the afternoon, and preparing an executive launch risk update for leadership.

Amazon Leo is a rapidly evolving organization with startup energy and global ambition. The ideal candidate thrives in ambiguity, builds structure where none exists, and balances deep technical understanding with disciplined program execution.

About the team
The Amazon Leo Partner Services (ALPS) team owns the onboarding, integration, and enablement of Amazon Leo’s global distribution partners. We work with telecom operators and regional service providers to deliver satellite internet service in diverse regulatory and operational environments.

Our mission is to make Amazon Leo partnerships predictable, scalable, and launch-ready through technical rigor and disciplined program execution.

Basic Qualifications

- Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management
- Experience with MS Project, MS Office, and MS Sharepoint
- Experience in technical program management working directly with software engineering teams
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

- Experience in software development
- Experience leading highly technical programs involving infrastructure, complex systems, systems engineering
- Experience building and evaluating system-level technical design

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.