Carrier Manager PL, AFPTransportation | CM MEU Team

What if you could use your creativity to change the direction of the entire transportation and delivery sector while raising the bar on customer experience?

At Amazon, we're working to be the most customer-centric company on earth - including how we fulfill and handle customer orders throughout the entire Transportation network. The Amazon Transportation Services (ATS) Team manages the transportation network for Amazon, ensuring that the customer orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, ATS is continually striving to innovate and provide best in class experience through the introduction of pioneering new products and services in the middle mile space.


Key job responsibilities
We are looking for a detail-oriented and organized self-starter to join as a Carrier Manager (CM) for the Middle Mile team to manage Linehaul Service Provider (LSP) relationships and ensure they are set up to succeed.

We are seeking bar-raising candidates, who are able to:
- Provide best in class coaching for LSPs, including the ability to interpret data, monitor performance and compliance
- Develop and maintain strong and long-term relationships with LSPs, serving as their voice within the Amazon ecosystem
- Work closely with internal stakeholders on diverse projects for continuous program improvements
- Adeptly manage operational challenges and develop long-term solutions

The ideal candidate is customer obsessed, highly organized, works effectively with internal and external contacts, has the ability to shift gears at a moment's notice and enjoys the challenges of developing and improving processes in a dynamic organization. The successful candidate will also have exceptional written and verbal communication skills, superior attention to detail, and the ability to prioritize in a fast-paced environment.

Moreover, readiness to conduct business travels (10%) and the ability to work in dynamic and ambiguous areas is imperative.


About the team
Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centers equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.
We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.

Our Credo: Work hard, Have fun, Make history!

Basic Qualifications

- Bachelor's degree
- Experience working effectively on milestone-driven projects
- Knowledge of Microsoft Office products and applications at an advanced level
- Advanced proficiency in written and verbal English and German
- Experience defining program requirements and using data and metrics to determine improvements
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience in program or project management
- Fluent in Polish and English (required); German is a plus

Preferred Qualifications

- Experience in supply chain and/or transportation
- Experience in driving end to end delivery, and communicating results to senior leadership experience
- Experience building processes, project management, and schedules

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The minimum gross base salary for this position is listed below. The base salary listed corresponds to working on a full-time basis. For part-time hours, the salary will be pro-rated.

Amazon reserves the right to offer a higher base salary, depending on the candidate's skills, competencies, and experience. Amazon's package may include a sign on payment. In addition, the candidate may be eligible to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA.

Your recruiting team will share final salary and any restricted stock unit scheme if applicable, depending on skills and requirements.

Company discretionary, supplementary benefits apply subject to further terms, including pension plans, health insurance, life and disability insurance, business travel insurance, MultiSport card, employee discount code and program (EDC/Extras), and the Employee Assistance Program (private and confidential counselling and referral service to support health and well-being).

Warsaw, POL - 6,091.67 PLN Monthly