Sales Operations Manager, EMEA Sales Operations

Amazon Web Services (AWS) is the leading cloud provider, offering virtualized infrastructure, storage, networking, messaging, analytics, and other web computing services to customers all over the world. AWS operates a globally distributed environment at massive levels of scale, offering over 200 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure. Within the AWS WW Commercial Sales (WWCS) organization, the Sales Strategy and Operations team is responsible for supporting Leadership, Sales, and Operational teams in achieving organizational objectives and driving continuous improvements in field productivity. We own and deliver “run the business” (RTB) operational cadences, build new mechanisms to support organizational growth and scale, and drive organizational initiatives.
AWS is looking for a Sales Operations Manager to join their Global Sales Strategy & Operations team in Europe North. This role combines hands-on analytics with operational excellence, where you'll use data analysis and modeling to support Sales Leaders and their teams. You'll play a key role in maintaining business health and driving data-informed decisions across the region. This role combines technical expertise with business acumen to analyze complex datasets from multiple sources. You'll be instrumental in delivering monthly reports and conducting specialized business analyses that directly impact our decision-making processes.
What You'll Bring:
• Strong technical skills in data extraction and modeling
• Exceptional organizational abilities
• Self-motivation and adaptability to work in an ambiguous, fast-paced environment
• Experience handling large datasets
• Ability to support multiple sales teams simultaneously
Success in This Role Means:
• Collaborating effectively with sales teams, operations teams and internal users
• Developing and implementing new reporting solutions
• Creating accurate, impactful reports
• Communicating complex data insights to both technical and non-technical audiences
• Supporting Europe North Sales teams with territory analysis and operational activities


Key job responsibilities
Data Analysis & Insights
- Conduct comprehensive analysis of diverse datasets to uncover meaningful business insights
- Design and deliver both regular and on-demand business analytics to meet stakeholder requirements
Strategic Planning & Reporting
- Maintain monthly health of the business models
- Create and manage various financial modeling projects
- Extract and analyze data using Excel and other data management platforms
Metrics & Performance Management
- Monitor and evaluate existing performance metrics
- Identify opportunities for new metrics development
- Transform complex data into actionable recommendations
Business Intelligence
- Deliver strategic insights to guide business decisions
- Provide data-driven recommendations through detailed analysis
- Create customized reports to address specific business needs

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
- Experience with sales CRM tools such as Salesforce or similar software
- Experience using Microsoft Excel to manipulate and analyze data
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Preferred Qualifications

- Experience working within a high-growth, technology company
- Experience in finance, business management and sales operations
- AWS Certified Cloud Practitioner

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.