Software Development Manager, Shipment Optimization

Have you ever ordered a product on Amazon and wondered how it got to you so fast? Did you ever think about where this package came from and how much it cost to deliver?

Join us in leading the revolution of Amazon's transportation network as we build real-time, intelligent, and fully automated systems that optimize package delivery across the world's most complex logistics network. As Amazon expands globally, you will lead teams whose work directly impacts millions of customers worldwide, sets new standards for online shopping experience, and drives innovation in the transportation industry through intelligent automation and AI-driven solutions.

In this leadership role, you'll guide teams tackling complex problems involving design and implementation of highly scalable distributed systems, optimization of data storage systems, and Big Data analytics. You'll strategize and drive the development of next-generation automation systems, leading intelligent solutions for automated code and network configuration generation, hands-free troubleshooting, and sophisticated impact analysis tools. Your organization will be responsible for building self-healing infrastructure and automated deep dive capabilities that quickly identify root causes across vast amounts of operational data.

We're seeking an experienced technical leader and software development manager with a proven track record in leading teams building highly-scalable, cloud-based distributed services with millisecond latency requirements. You should have deep expertise in Service Oriented Architecture, microservices, and both relational and non-relational databases. Experience leading and mentoring engineering teams, driving technical strategy, and delivering large-scale projects is essential.

You'll thrive in this role if you excel at building and leading high-performing teams, breaking down complex problems into simple, elegant solutions, and effectively communicating technical vision to diverse audiences. We value leaders who can build strong engineering culture, develop talent, and implement best practices around quality and security.

Key job responsibilities
• Build and lead a team of software engineers, setting technical direction and maintaining high standards of engineering excellence
• Mentor and develop engineers through career growth and technical advancement
• Manage team resources, hiring, and organizational planning
• Drive engineering excellence through process improvements, architecture reviews, and technical leadership
• Design and architect large-scale, highly distributed real-time systems that are core to managing Amazon's supply chain
• Lead technical design decisions for implementations using Java, Kotlin, object-oriented patterns, and NoSQL databases, leveraging AWS solutions for PB-scale big data processing
• Develop autonomous operations capabilities using latest AI technologies, including automated validation and hands-free troubleshooting tools
• Create sophisticated impact analysis and monitoring solutions that ensure system reliability and performance at scale
• Partner with product, program management, and other engineering teams to define and execute technical roadmaps
• Work closely with senior leaders, researchers, and data engineers across multiple teams to design and implement supply chain optimization solutions
• Gather and analyze business requirements, translate them into technical specifications
• Maintain technical documentation and recommend improvements to development and system standards
• Participate in on-call rotation as part of standard engineering responsibilities
• Operate in an agile environment, prioritizing high-impact work while maintaining exceptional reliability standards

About the team
We are the Amazon Shipment Optimization organization. Our vision is to build a real-time, intelligent, and intuitive "hands off the wheel" fully automated system to model Amazon's complex transportation network. This network processes millions of requests per second to determine guaranteed delivery dates and optimal transportation paths, managing billions of attributes including warehouses, routes, time windows, and costs. Our Transportation Optimization systems make critical decisions that impact billions of dollars annually, setting new standards for online shopping experience. We're building automated transportation configuration management systems complete with automated diagnostics, made possible by advances in AI.

Basic Qualifications

- 3+ years of engineering team management experience
- 7+ years of engineering experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams

Preferred Qualifications

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
- Experience with AWS or cloud technologies

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.