Technical Program Manager, Fleet Remediation Engineering

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of electrical, mechanical, structural, and hardware engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Fleet Remediation Engineering specializes in retrofit efforts that span several engineering disciplines and is applied across a variety of data center infrastructure designs. We align stakeholders to place a high focus on engineering design quality, implementation, and delivery of the most advanced, most difficult, and most ambiguous infrastructure retrofit efforts within the existing AWS data center community. By continuously mapping priorities defined via AWS’ Capital Improvement Prioritization Program (CIPP), we invest the proper time and effort into projects that achieve the largest bottom-line impact for the business. We are passionate about ensuring our latest innovations are implemented into our existing fleet to provide maximum benefit on behalf of our customers, and get our energy through challenge, innovation and design.

We are seeking an experienced Technical Program Manager to support our data center retrofit programs that modernize and improve our extensive data center fleet. The TPM will lead cross functional and technical teams to drive projects from concept to requirements definition, feasibility assessments, designs, implementation, testing, and deployment. The TPM will develop the strategy for the retrofit of the existing data center fleet with the latest generation of mechanical & electrical products to meet the latest design standards. Additionally, the TPM will lead initiatives associated with the global Fleet Remediation Engineering portfolio, developing or enhancing systems, tools, & mechanisms to streamline project delivery. At Amazon, along with technical strength, we expect our TPMs to interact with internal and external customers, partners and suppliers to understand our joint business goals and priorities, and to execute rapidly, delivering high-quality functionality. The TPM will apply their expertise to:

-Develop the path and strategy for incorporation of the latest mechanical & electrical engineering solutions to existing data center fleet.
-Lead cross functional and technical teams to drive projects from concept to requirements definition, feasibility assessments, designs, implementation, testing, and deployment.
-Evaluate the requirements and actions that enable delivery of the mechanical & electrical programs in our fleet of existing data centers.
-Prioritize programs within the portfolio based on technical risks and gain alignment on that prioritization.

At Amazon, along with technical strength, we expect our TPMs to interact with internal and external customers, partners and suppliers to understand our joint business goals and priorities, and to execute rapidly, delivering high-quality functionality.

Amazon's vision is to be the world's most customer-centric company, and this role is key to that vision. These capital improvements to our data centers are essential for meeting our customers’ expectations for service and value and meeting Amazon’s goals for efficiency, speed, and reliability as we continue expanding our data centers to hyper-scale. This role provides a unique opportunity to engage with cloud infrastructure at a large scale and the exceptional people that design and implement solutions and operate the infrastructure for the cloud.

Key job responsibilities
The ideal candidate will be an exceptionally strong communicator, both written and verbally, and possess experience in tactical project management of highly technical electrical engineering initiatives, as well as strategic program management. Experience in managing data center infrastructure deployments, R&D projects, and understanding of SQL data bases is a plus. A Bachelor's Degree or additional technical experience is required. Candidates possessing a background in architecture/design, electrical engineering, data center infrastructure/operations, and/or construction, who have transitioned to a program management discipline will have a distinct advantage.

Candidate must be comfortable managing conceptual development efforts, remote project delivery teams, and possess the ability to facilitate technical whiteboard sessions to troubleshoot project or initiative implementation issues, and remove barriers to project or initiative success. Being able to evaluate project or initiative feasibility, create cross-functional matrix-based teams, establish trust with a variety of stakeholders across multiple time zones, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project or initiative delivery is a must.

The TPM will be fully competent in a variety of project management tools, methodologies and techniques for all phases of the project lifecycle and exhibit demonstrated proficiency in core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking.

Other requirements include proficiency with MS Office, MS Project, MS SharePoint and Smartsheet.

A day in the life
Each day you will interact with different teams responsible for engineering, development, finance, integration, and operation of these complex capital improvement programs and affiliated systems. You prioritize your activities to support and understand the projects’ status, solve problems and blockers, and focus on the actions that are most impactful for program success.

About the team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

- 3+ years of technical product or program management experience
- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience with MS Project, MS Office, and MS Sharepoint

Preferred Qualifications

- 5+ years of working directly with engineering teams experience
- Experience with roadmap strategy and definition
- Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, OH, COLUMBUS - 127,100.00 - 172,000.00 USD annually
USA, VA, Herndon - 127,100.00 - 172,000.00 USD annually