Sr. Financial Analyst, Customer Experience & Business Trends

Amazon is seeking an experienced Sr. Financial Analyst based in Seattle, WA. This team focuses on improving customer experience at Amazon globally.

The Sr. Financial Analyst will own end-to-end financial reporting and analysis for a global team, operating with a hands-on, entrepreneurial mindset. This role is responsible for streamlining operational accounting and financial reporting processes while leveraging financial modeling expertise to drive high-impact projects. They will provide analytical support for key business decisions and participate in strategic planning. They will prepare key metrics and weekly, monthly, quarterly finance reporting as well as support processes for analyzing performance to understand business variations.

This role will be a good fit if you:
- Thrive in ambiguous, fast-paced environments and naturally gravitate toward building structure where none exists
- Get energized by rolling up your sleeves — you're equally comfortable building a financial model from scratch as you are reconciling accounts at month-end
- Have a bias for action and a track record of identifying inefficiencies in reporting or accounting processes and driving improvements without being asked
- Can translate complex financial data into clear, concise narratives that enable non-finance stakeholders to make informed decisions
- Are comfortable operating across multiple geographies and navigating the complexity of a global finance function (e.g., multi-entity consolidation, indirect tax, statutory requirements)
- Approach your work with intellectual curiosity — you don't just report the numbers, you dig into the "why" behind business variances and proactively surface insights
- Excel at managing competing priorities and can seamlessly shift between operational accounting tasks and strategic analytical projects
- Have an ownership mentality — you treat the financial reporting function as your business and hold yourself accountable for accuracy, timeliness, and continuous improvement

Key job responsibilities
- Own the day-to-day management of financial accounts across a global organization, ensuring accuracy, timeliness, and compliance
- Prepare and deliver key metrics and finance reporting on a weekly, monthly, and quarterly cadence
- Support indirect tax compliance and annual audit processes
- Identify and implement opportunities to streamline operational accounting and financial reporting workflows
- Develop scalable processes and controls that support growth and reduce manual effort
- Drive standardization and automation to improve reporting efficiency and data integrity
- Build and maintain financial models that inform key business decisions and support strategic planning
- Lead analytical projects that translate complex financial data into actionable insights for stakeholders
- Analyze business performance to identify trends, variances, and root causes, and present findings with clear recommendations

Basic Qualifications

- 3+ years of tax, finance or a related analytical field experience
- 4+ years of applying key financial performance indicators (KPIs) to analyses experience
- 4+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience
- Experience developing financial models in Excel with advanced functions (pivot tables, macros, VBA, Power Query)
- Experience in financial modeling, P&L management or analysis
- Experience in forecasting, budgeting, variance analysis, and interpreting financial results

Preferred Qualifications

- 4+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
- MBA, or CPA
- Experience supporting the implementation of controls or contributing to audits over financial reporting environments
- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)
- Experience using financial models, KPIs, and data analysis to inform business decisions with proven business impact (e.g., financial savings, operational improvements, or customer benefits)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 82,700.00 - 117,100.00 USD annually