Security Program Manager People Manager Level 5, DC Security Amer-SW

Amazon Web Services (AWS) serves customers and developers who rely on storage, compute, and our other service capabilities. Our customers trust us to handle their data with air-tight security measures, which is something that we guarantee.

AWS Data Center Security is seeking a highly talented and motivated Security Program Manager to join our team. AWS is the leading cloud provider, providing virtualized infrastructure, storage, networking, messaging, and many other services to customers all over the world. The candidate will have the ability manage complex security initiatives, delivering critical solutions, while implementing significant improvements, new mechanisms, or deprecating processes that are no longer needed. The role is responsible for the design, installation and full lifecycle of physical security systems, including Access Control/Intrusion Detection and CCTV Surveillance systems as well as overall security policy and program management. These efforts require working with multiple teams in and/or across organizations.

You will be accountable for the overall strategy of multiple large security programs and will successfully manage all stages (from concept to delivery) to meet challenging business goals and/or shows measurable improvements in customer experience, business or employee efficiency or execution, compliance adherence, financial or other metrics, etc.

You will also be responsible for the continuous review of existing security standards and to stay abreast of new industry developments that will enhance the physical security footing of AWS data centers and collocations to find opportunities to raise the security bar and drive down costs. You will work directly with the Cluster Security Managers, Regional Security Managers, Data Center Security Managers, the Operations Team and other customers, both internal and external, to integrate business requirements into physical security system design and implementation. Your work will include supporting the design and deployment of physical security packages and security program enhancements for AWS data centers in your assigned portfolio.

The ideal candidate for the role will be willing and able to work across multiple disciplines, at all levels; from physical security system design and layout, construction and implementation as well as oversee system maintenance and upgrades over the life of multiple projects. You will have an in depth knowledge of security technology, be innovative, highly organized and know how to deliver results on time and on budget. The role may involve travel and your ability to work autonomously is essential. You are able to solve ambiguous problems, proactively identify existing or imminent security vulnerabilities, and apply mitigation strategies to reduce overall risk. You must understand and effectively apply program-management and project-management best practices. You may be asked to use your knowledge to assess processes, program plans, and operations requirements. You work with teams to improve concurrent project delivery. You streamline and/or eliminate excess process. You influence teams to decouple from dependencies and eliminate problems that stifle innovation or cause user dissatisfaction.

About the team
AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.


Key job responsibilities
Manage a team of SPMs at regional or multi-cluster level. Your team owns a large portion of security system architecture with considerable impact across clusters, regions and/or geographies. You are able to represent your team autonomously and require minimal guidance from your management. You evangelize our Leadership Principles. As the manager, you are accountable for the structure and strategic direction of your team. You determine the right mix of SPMs, recommend opening new requisitions to meet business needs, and actively participate in the hiring process. You proactively mentor and coach your team improving their skills and ability to get things done. You provide constructive managerial feedback and promotion assessments leveraging available people management tools.

Basic Qualifications

- 5+ years of process improvement procedure creation experience
- Bachelor's degree or equivalent experience in infrastructure security.
- 5+ years of physical security experience in data centers infrastructure deployment, logistics, manufacturing, or similar environments. Must include access control, video surveillance/VMS, intrusion detection and defense-in-depth strategies.
- 5+ years of physical security project and vendor management experience.
- PREFERRED QUALIFICATIONS
- Hands-on experience designing and implementing access control, intrusion detection, and video surveillance/management systems.
- PSP, CPP, or PMP certification.
- Basic networking infrastructure knowledge and topology
- Experience managing multiple large-scale, complex projects with competing timelines.

Preferred Qualifications

- Required Qualifications:
- Project Management
- Demonstrated project or program management experience
- Full lifecycle management: budgets, schedules, change orders, deliverables
- Ability to prioritize within fast-paced environments and deliver on time/budget
- Technical Expertise
- Experience with data center security technologies (access control, CCTV/VMS, IDS)
- Understanding of security principles and methodology for data center facilities
- Knowledge of emerging physical security technologies
- Ability to assess technology fit within AWS programs
- Financial Acumen
- Multi-million-dollar budget management
- Cost reduction and variance tracking
- Resource optimization
- Communication & Leadership
- Strong written and verbal communication
- Vendor negotiation and influencing skills
- Cross-functional partnership building
- Mentorship capability

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TX, Wharton - 108,800.00 - 160,000.00 USD annually