Senior Enterprise Account Manager, CS-EMEA Sales

AWS is a place where thousands of different personalities with the same customer obsession come to turn can’t-be-done into done. We seek builders from all backgrounds to join AWS, and we encourage our employees to bring their own voice and chart their own path.

Do you look around corners for ways to engage and service customers? Are you passionate about using technology to solve business problems that have big customer impact?

As an Enterprise Account Manager, you are driving digital transformations through effective engagement with C-level executives, business line executives and IT leaders. You are establishing Amazon Web Services as the key cloud technology provider across the strategic accounts you manage, promoting the entire AWS products and services portfolio to the Fortune 1000 market segment.

On a daily basis you empower your customers to solve challenges while attaining both their operational and innovation goals. You deliver business outcomes while guiding them to become more agile, innovative, and efficient. With AWS, our customers benefit from the fastest pace of innovation, the broadest and deepest functionality, the most secure computing environment, and the most proven operational expertise.

We're obsessed with customers, we see beauty in simplifying the complex, and we are comfortable with being called "peculiar." That might sound peculiar, but our unusual approach and our culture - focused on removing obstacles so builders can build - are part of why our employees enjoy working at AWS.

- Develop and execute against a comprehensive account/territory plan.
- Create & articulate compelling value propositions around AWS services to business executives.
- Create & maintain an opportunity pipeline and drive consistent account-specific activities
- Work with partners to extend reach & promote adoption
- Manage complex customer interactions
- Develop long-term strategic relationships with key accounts executives
- Ensure customer satisfaction
- Expect moderate travel

Come build the future with us.

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.

Key job responsibilities
As an Enterprise Account Manager, you lead cloud and AI transformation across strategic accounts by engaging at the highest levels of the organization — starting with C-suite executives and board-level stakeholders to align AWS to their most critical business priorities. You orchestrate multi-threaded relationships across business development leaders, IT executives, and lines of business to build and accelerate transformation agendas from the top down.

You position Amazon Web Services as the strategic cloud and AI partner of choice for your portfolio of enterprise accounts, driving measurable business outcomes through the full breadth of the AWS platform — from infrastructure and data to generative AI and industry solutions.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

- Experience as a quota carrying technology field sales or business development experience
- Experience driving technology adoption and creating long term transformational account strategies
- Experience working with and presenting to C-level executives, IT, and lines of businesses
- Demonstrated success in identifying, developing, negotiating, and closing large-scale technology projects to Fortune 1000 customers.
- BA/BS degree or equivalent work experience

Preferred Qualifications

- 10 years of technology field sales or business development experience
- A technical or educational background in engineering, computer science, or MIS
- Experience selling cloud solutions at a software company
- Proven track record of engaging C-level and senior business leaders to shape and drive large-scale cloud and AI transformation strategies, with the ability to translate business priorities into actionable AWS-led initiatives.
- Demonstrated success managing and growing strategic enterprise accounts within the Fortune 1000 segment, including owning complex sales cycles, building executive relationships, and delivering revenue growth.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.