Software Development Manager, Amazon Music Artificial Intelligence & Personalization

Come join a team at the nexus of AI, machine learning, visual, and audio technologies within Amazon Music's Artificial Intelligence & Personalization organization. We're transforming how customers experience music by creating context-rich, intelligently assembled content that powers every surface—from AI-generated playlists and insights to interactive experiences and visual storytelling.

As the Software Development Manager of this Culver City-based team, you'll lead engineers building production systems that combine GenAI, ML, and immersive media to deliver breakthrough customer experiences. Your team owns critical capabilities spanning intelligent container creation, explainability, textual and visual enrichments, and music enhancement; Building the future of music through AI-powered visual and audio experiences.

What Success Looks Like:
• Ship customer impact - Drive top Amazon Music priorities
• Build technical excellence - Establish architecture patterns for agentic workflows, real-time AI systems, and multi-modal content generation at scale
• Grow engineering talent - Develop Engineers into technical leaders through mentorship, code reviews, and strategic project ownership
• Enable organizational leverage - Partner with Applied Science, Product, TPM, and cross-org teams (Alexa, Catalog, Search) to unlock platform capabilities
• Balance innovation and execution - Maintain production reliability while deploying AI/ML technologies

Key job responsibilities
You'll operate at the intersection of technology strategy and hands-on engineering leadership.

Expect to:
• Guide architectural decisions for services handling millions of requests with strict latency/cost requirements
• Review code and design docs for AI orchestration, LLM integration, and content generation pipelines
• Partner with Applied Scientists on model evaluation, prompt engineering, and quality metrics
• Collaborate with Product and TPM on roadmap prioritization, launch sequencing, and customer impact measurement
• Represent the team in org-wide technical reviews, operational readiness assessments, and strategic planning
• Recruit, hire, and develop engineers who thrive in ambiguous, fast-moving AI/ML environments

About the team
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music.

Basic Qualifications

- 7+ years of working directly within engineering teams experience
- 3+ years of engineering team management experience
- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams

Preferred Qualifications

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Culver City - 184,900.00 - 250,200.00 USD annually