Software Development Manager, AWS Invoicing

AWS Invoicing is seeking a Software Development Manager to lead the Invoicing Entities team in Seattle. This team owns the foundational systems that define, store, resolve, and surface every commercial entity and billing relationship in AWS - ensuring correctness across all partitions, regions, and jurisdictions.

You will manage a team of software engineers building and operating distributed services at massive scale. Your systems are on the critical path for AWS bill runs: CoBRAS maintains the source of truth for consolidated billing families, Entity Resolution Service determines the correct Seller of Record for every transaction, and Transaction Resolution Service models the full context of every financial event in the AWS Billing pipeline.

This role blends technical leadership with people development and operational excellence. You'll set the technical direction, grow engineers' careers, drive down operational burden, and represent your team across a broad stakeholder landscape. You'll also own the end-to-end process for launching new Sellers of Record (SOR) - a capability that directly enables AWS to expand into new countries and jurisdictions.

We value configuration over code, operational excellence over speed of delivery, and ease of integration for our clients - even when it's harder for us to build.

Key job responsibilities
- Hire, develop, and retain a high-performing engineering team; provide coaching, career development, and performance feedback
- Own the technical roadmap for entity management, resolution, and billing relationship services
- Maintain Tier-1 operational excellence: drive high availability, reduce operational burden, and lead incident response
- Deliver the SOR launch process - coordinate cross-pillar readiness, communications, staged rollout, and rollback procedures for new jurisdictions
- Prioritize across competing demands from 60+ client teams and senior stakeholders in Legal, Tax, International Expansion, and Compliance
- Drive architectural decisions that favor configurability, auditability, and reuse over one-off implementations

About the team
The Invoicing Entities team sits within AWS Billing (Invoicing). We own the "who" of every AWS transaction - the entities, their relationships, and the rules that resolve them. Our services are consumed by virtually every billing system in AWS. We're a technically deep team that values operational rigor, customer trust, and configurability. We operate with high ownership and move deliberately because correctness matters - a mis-attributed transaction has legal, tax, and compliance consequences.

Basic Qualifications

- 3+ years of engineering team management experience
- 7+ years of working directly within engineering teams experience
- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams

Preferred Qualifications

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
- Experience with architecting highly available systems that utilize load balancing, horizontal scalability and high availability
- Experience in technology and commercial transactions or businesses

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 184,900.00 - 250,200.00 USD annually