Business Analyst, Payments Experience

This role is open to be in Munich or Berlin.

As a Business Analyst on the Payment Acceptance & Experience Marketing team you will own analytics for our emerging business efforts.
Your primary focus will be leveraging your passion for digging into data, structuring problems, and building analyses to identify actionable insights from application data and digital marketing channels, both on Amazon and off. You enjoy being creative in your use of data-driven tools and methodologies to understand marketing levers and are eager to initiate new ideas, approaches and actions to move the business forward.

Responsibilities:
• You will own reporting and insights to identify and evaluate opportunities to drive funnel conversion.
• Develop and streamline necessary dashboards and one-off analyses, providing ability to surface business-critical KPIs, monitor the health of marketing channels and effectively communicate performance.
• Partner with stakeholders and Business Intelligence teams to acquire necessary data for robust analysis.
• Convert data into insights including implications and recommendations that are specific and actionable for the Marketing team and across the business.
• Partner with other analysts as well as data engineering and technology teams to support building a best-in-class marketing platform and data infrastructure.
• Work with stakeholders to identify key metrics used to evaluate marketing performance.
• Identify, implement, and analyze a/b tests and campaigns.
• Use customer centric data analysis, data visualization, segmentation and a/b testing to optimize across channels and within campaigns.
• Stay current on best practice in Marketing Analytics methodologies and trends.
• Communicate insights using data visualization and presentations to stakeholders.

About the team
This role sits within the Payments Acceptance and Experience EU Acquisition & Engagement team, which drives customer acquisition and lifecycle growth for payment products across Europe. As a Business Analyst, you’ll be a critical function in this team. You will also be part of an exciting transformation, defining how we integrate AI capabilities into our everyday operations and customer experiences. We work closely with Product, Analytics, Creative, Legal, and regional teams to create seamless, high-impact customer experiences. Our team is customer-obsessed, data-driven, and moves fast—and we’re looking for someone who has this mindset.

Basic Qualifications

- Bachelor's degree or equivalent
- Experience in business or financial analysis
- Experience in Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau
- Experience with data visualization using Tableau, Quicksight, or similar tools
- Knowledge of SQL

Preferred Qualifications

- Experience in tax, finance or a related analytical field
- Experience making business recommendations and influencing stakeholders

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

m/w/d

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.