Data Center Operations Technician Trainee, AWS Data Center Operation

We designed this unique traineeship program to hire IT early careers or professionals, providing you with classroom and on the job training to introduce you to all facets of our Datacenter (DC) operations. From this program, you get to be empowered, grow and scale in your technical expertise and learn from our experienced engineers.

You will be assigned as a trainee for 6 months where you will have exposure to learn and understand how our Data center works, interact with our support teams and customers. Experience the latest technologies of our cloud that puts you among top talents of data center technical support teams. By the end of the program, you will be assessed on your learnings to see if you have what it takes to join our growing team and be a full time Amazonian.


Key job responsibilities
There is never a dull moment as each day presents itself with different challenges. Some of the key exposures are:

• Perform installation and configurations on Data center Servers and Network systems
• Installation, troubleshooting and replacement of internal and external hardware parts of Servers and Network devices
• Perform storage media (HDD, SSD etc.) sanitization and destruction tasks
• Work within a ticket-based environment and work on systematic problem resolution
• Movement of equipment with assisted lifting machinery.
• Maintain high system reliability by prioritizing trouble tickets
• Collaborate with internal teams (DC operations, DC Engineering, Logistics, Security, Projects etc.) sharing ideas and contribute in projects to improve DC work environment and overall efficiencies.
• Participate, lead and deliver small to mid-scale projects including Data Center rollout

About the team
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

- Min. one year of computer hardware OR computer network troubleshooting and repair experience
- Min. one year working experience in relevant field

Preferred Qualifications

- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
- Understanding of IT service management and Data Center environment safety and security
- Bachelor’s Degree in IT or relevant discipline
- Understanding Linux knowledge
- Understanding Networking knowledge
- Passionate about IT infrastructure and hardware

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.