Security Program Manager, AWS DC Security

Applicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance, with the ability to successfully complete an Organisational Suitability Assessment. For more information visit www.agsva.gov.au.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) Infrastructure Physical Security is seeking a highly talented and motivated Security Program Manager to join our team. AWS is the leading cloud provider, providing virtualized infrastructure, storage, networking, messaging, and many other services to customers all over the world. The role is responsible for overseeing physical security design and the installation of security features and systems including Access Control, Intrusion Detection, Camera Surveillance, Passive and Active Barriers, and other security features and capabilities consistent with AWS security standards and public sector contract requirements. This role will perform security program management in support of new data centers, support facilities, data center expansions, and special security programs and projects.

You will be an individual contributor and will work directly with the Cluster Security Managers (CSMs), the Data Center Engineering Operations Team, and other customers, both internal and external, to integrate business and operations requirements into long-term physical security design and implementation. You will work with limited guidance to support the design and deployment of physical security packages and security program enhancements for AWS data centers and supporting facilities. Additionally, you will work across multiple teams and serve as the subject matter expert to author security design, Concept of Operations (CONOPS), security installation and sustainment contracts, and other security documents for submittals. You will lead projects and develop short-term solutions in the physical security program. You may influence and manage vendor contracts to ensure industry leading systems are deployed and sustained.

The ideal candidate for the role has a deep understanding of Security Construction and Equipment Committee (SCEC) physical security requirements and leverages that expertise to make the right decisions for physical security projects and site sustainment. The candidate will handle a difficult security problems and compliance program elements clearing blockers and escalating appropriately when unable to clear the blocker. The candidate will be comfortable identifying risks and asking the right question to the appropriate team to identify tradeoffs and suggesting recommendations and solutions. Additionally, the candidate will work across multiple teams within an Amazon Security organization to influence both internal and external customers, system owners, and business leaders. The candidate will effectively communicate with stakeholder audiences in a single domain and actively participate in meetings to drive business and technical discussions and decisions. This candidate will support their Manager in AWS engagements with internal and external stakeholders to coordinate physical security approvals.

Key job responsibilities
• Lead physical security design and system installation for new data centers, data center expansions and special projects.

• Provide physical security project lifecycle management including bid packages, specifications, drawings, code compliance, vendor management, budget, change orders, and close-out documentation.

• Manage vendor on-boarding, Request For Proposal / Request For Quote bidding, contracting, contract execution, QA/QC, and support processes.

• Effectively and accurately manage multi-million dollar security project budgets. Own and track the finance and budgeting process for security programs and projects.

• Representative for physical security team acceptance, sign-off, and operational readiness validation for high security facilities in conjunction with other AWS teams.

• Reporting performance metrics such as physical security system installation vendor service delivery performance, actual spend vs. budget variance, cost reduction goal attainment, post installation defect rates, physical security program analysis, etc.

• Collaborate across teams to drive global, regional, and local security initiatives.

• Support Cluster Security Managers by providing physical security analysis and recommend program enhancements to maximize security of assigned locations.

• Position requires occasional travel to AWS facilities in various cities in Australia to support physical security design and system installation for security program or project execution activities.

Hold or be able to attain an Australian Government Security Vetting Agency clearance (see https://www.agsva.gov.au/applicants/eligibility-and-suitability)


About the team
The team is comprised of security professionals with a cross section of national security, law enforcement, and private sector experience, providing a range of perspectives required for creative problem solving. We value diversity of thought, creativity, and a strong Bias for Action. We believe that there are no "perfect" security solutions and we develop and iterate using a continuous improvement process.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Benefits
Learning & development — AWS training and certification support, access to internal learning platforms.
Health, income protection and life cover — Amazon subsidises private health insurance premiums, and group salary continuance and life insurance are included at no cost to you.
Military differential pay launching in Australia — Australian employees taking defence reserve leave may receive up to 52 weeks of military differential pay to help cover the difference in pay while serving.
Employee Assistance Program — Free, confidential support 24 hours a day, 7 days a week for you and your family — mental health, financial coaching, legal questions, and everyday life events.
Family-building benefit — Access to Maven for fertility treatment, adoption support, surrogacy, and parenting coaching.
Amazon Extras & employee discount — cashback and discounts across hundreds of retail, fitness, travel, and lifestyle partners.

Basic Qualifications

- 7+ years of experience working with physical security design and/or implementation of electronic security systems such as Access Control System, Intrusion Detection System, and CCTV Surveillance systems. Familiarity with security in depth strategies.
- 5+ years of experience in program or project management, leading both technical and non-technical teams focusing on physical security standards and designs.
- 3+ years of people management and team leadership experience

Preferred Qualifications

- Ability to communicate effectively with both technical and non-technical individuals regarding physical security standards and system designs.
- Proficient understanding of construction plans, elevations, and other design and construction artifacts for architectural, mechanical, electrical, civil, and telecommunications plans.
- Familiar project management and design and construction software.

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.