Sr. Program Manager, Workplace Health and Safety (WHS) Operational Excellence

Amazon Workplace Health and Safety (WHS) Operational Excellence (OpEx) is seeking a Senior Program Manager to lead execution of safety performance improvement programs targeting the network's highest-opportunity sites. This role owns the operational cadence for a portfolio of enrolled sites, translating data-driven insights into site-level interventions that produce measurable, sustained injury rate reduction. The ideal candidate combines deep program management experience with analytical rigor and a bias for action in complex, cross-functional environments.
You will operate as a force multiplier for a Principal Program Manager, independently managing day-to-day program operations across a growing enrollment base while partnering with business unit leaders, data science teams, and field WHS professionals to drive execution. This role requires comfort with ambiguity, the ability to influence without authority across multiple organizations, and a track record of improving safety mechanisms on site. Some travel required (roughly 25%, up to 50%).

Key job responsibilities
Own end-to-end execution cadence for program-enrolled sites, including quarterly reviews, site improvement plan tracking, graduation criteria monitoring, and escalation management. Partner with business intelligence and data science teams to build reporting mechanisms, validate intervention effectiveness, and surface actionable performance insights to business unit leaders. Analyze site-level performance data to identify emerging risks, monitor progress against improvement plans, and inform resource allocation decisions. Coordinate with business unit points of contact across multiple organizations to ensure consistent execution, remove barriers, and drive accountability from site to regional leadership. Support program scaling initiatives including new enrollment cycles, tiered support model expansion, and integration of additional business units and geographies. Drive continuous improvement of program processes, playbooks, and templates to enable standardized execution as enrollment grows. Conduct site visits alongside business unit partners to assess implementation quality, validate corrective actions, and identify cross-site best practices for replication. Support preparation of program-level reporting and communications to senior leadership, including monthly flash reports, VP-level updates, and executive reviews.

A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!

About the team
Workplace Health and Safety (WHS) Operational Excellence (OpEx) is committed to the continual improvement of people, processes, and performance to position Amazon as an industry leader in safety excellence. OpEx partners with cross-functional teams to resolve global challenges and support 8,000+ WHS professionals. We leverage data, causal analysis, and structured intervention models to identify performance risks and drive measurable safety outcomes at scale. We are open to hiring candidates to work from the following locations: Nashville, Bellevue, Kansas City, or Arlington.

Basic Qualifications

- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Bachelor's degree
- Experience leading cross-functional projects and managing stakeholders across multiple organizations

Preferred Qualifications

- 5+ years driving process improvements in operations, safety, or continuous improvement environments
- 5+ years managing stakeholders in cross-functional project delivery
- Experience with site-level performance improvement programs or multi-site operational excellence initiatives
- Familiarity with safety metrics (RIR, LTIR, SIR) and intervention effectiveness analysis
- PMP, Lean Six Sigma, or Kaizen certification

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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