Business Development Manager, Multi-Channel Fulfilment

Amazon has spent years building one of the world’s most efficient and optimised supply chains. Meet the Amazon Multi-Channel Fulfilment (MCF) team who are leveraging this supply chain to deliver best in class services for customers and clients. Our vision is ambitious - to fulfil orders for every customer in the world, regardless of where the transaction occurs.
In this position you will focus on building a team that develops and manages a sales pipeline comprised of high value accounts and progress them through negotiations. The scope includes identifying new business opportunities through understanding the supply chain needs of customers and opportunities in our current service offerings. The ideal candidate is a strong influencer that is part of a new team and owns bridging alignment across internal and external stakeholders. The right person will possess successful sales experience across different merchant sizes (e.g. small/medium enterprises, enterprise), preferably in the eCommerce, transportation, finance, retail technology, logistics or software industries. Demonstrated success in exceeding sales targets using a consultative, solutions-focused approach is required. Experience selling nascent products/services into new markets is strongly desired. Candidates must have superior communication and presentation skills, a strong working knowledge of Excel and MS Office applications, an ability to thrive in an ambiguous environment and be very passionate about success and winning. A bachelor's degree is required.
At Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters. You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture.

Key job responsibilities
1. Contributor to the JP MCF direct sales team
2. Create sales motions and mechanisms (e.g. pipeline generation, CRM) and integrate with global MCF mechanisms
3. Identify and close opportunities directly - define, pitch through to acquisition and retention and critically engage and Progresses Qualified Leads through funnel.
4. Surface "voice of the MCF customer" in Japan to partner teams (e.g. fees, product, UK/US sales, etc)
5. Integrate customer onboarding in Japan with MCF processes, including WBRs, MBRs and yearly planning processes.

About the team
Visit Business Introduction and Employee Interviews

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Basic Qualifications

- Experience in enterprise commercial sales
- Experience structuring and negotiating complex agreements and leading cross-functional groups to orchestrate and successfully complete deals
- Experience and track record of exceeding sales goals
- Experience communicating with managers and associates at all levels
- Experience prioritizing and delivering projects on time in a fast-moving environment
- Experience working proactively and independently, meeting deadlines, and delivering on projects and tasks
- Strong communication and presentation skills, both externally to prospective clients and internally to upper management.
- Ability to effectively communicate progress and objectives to upper management. Highly analytical with passion for data. Bachelors degree or equivalent work experience.
- Business fluency in English and Japanese

Preferred Qualifications

- Experience collaborating and influencing multiple teams across multiple organizations
- Experience selling nascent products or services
- Experience working in e-commerce / retail / supply chain / financial services business
- Experience in retail, operations and/or business management
- Experience with CRM tools like Salesforce

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.