Senior Product Manager, Global Logistics, Shipper Experience

Come join a creative team that is working to build a best-in-class transportation experience for selling partners who use our Amazon-managed transportation programs to ship goods into the Amazon network. We are building an industry-leading shipment booking experience by working backwards from the customer, taking a holistic view of the industry, and reimagining the way inbound transportation should work.

Our customer is the shipper, and our objective is to execute on time, save shippers money, and offer differentiating features and services to all sellers, irrespective of their size.

As a Senior Product Manager of Shipper Experience, your key responsibilities will be to own the shipment booking experience for our PCP Sellers. You will develop solutions to reduce defects and help sellers schedule and manage their transportation when using our inbound shipping programs to send products into our fulfillment network. On a typical day, you might talk to several customers, deep dive to root cause a customer issue, define and report business metrics, and develop go-to-market strategies. You will work closely with a team of Amazon software engineers, supply chain managers, and operations leaders to define and prioritize the roadmap and develop new products and features that improve the vendor and seller experience, increase program adoption, and reduce shipping defects. You will be surrounded by people who are incredibly smart, passionate about scaling solutions to transport billions of items each year, and believe that we are only scratching the surface of what we can do to help customers everywhere.

Key job responsibilities
As a Senior Product Manager of Shipper Experience, your key responsibilities will be to own the shipment booking experience for our PCP Sellers. You will develop solutions to reduce defects and help sellers schedule and manage their transportation when using our inbound shipping programs to send products into our fulfillment network. On a typical day, you might talk to several customers, deep dive to root cause a customer issue, define and report business metrics, and develop go-to-market strategies. You will work closely with a team of Amazon software engineers, supply chain managers, and operations leaders to define and prioritize the roadmap and develop new products and features that improve the vendor and seller experience, increase program adoption, and reduce shipping defects. You will be surrounded by people who are incredibly smart, passionate about scaling solutions to transport billions of items each year, and believe that we are only scratching the surface of what we can do to help customers everywhere.

Basic Qualifications

- Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field
- 5+ years of product or program management, product marketing, business development or technology experience
- Experience as a product manager or owner
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience owning technology products

Preferred Qualifications

- Master's degree or equivalent
- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
- Bachelor's degree or above in Engineering, Technology, Science, Operations Research, Robotics, Mathematics or related fields, or a Doctorate/PhD or equivalent and experience working for Amazon or any Amazon subsidiary or affiliate
- If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
- If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, MN, Minneapolis - 136,000.00 - 184,100.00 USD annually