NW Deployment Build Lead , Infra - GND, Global Network Deployment

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is seeking Data Center Technicians to support our customers in multiple locations. By applying to this position your application will be considered for all locations we hire for in the United States. This includes, but is not limited to: VA (Manassas, Herndon, Chantilly, Auburn), OR (Boardman, Umatilla, Hermiston), OH (Columbus), CA (Santa Clara), given availability. This position requires the successful candidate report to a site location.
Amazon Web Services (AWS) is looking for a Network Build Lead to join our growing team within infrastructure operations. By applying to this position your application will be considered for CA (San Francisco). This position requires the successful candidate report to the site.

As a GND Network Build Lead, you will work in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.
The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. Our ideal candidate is sufficiently autonomous, detail oriented, possesses strong written and verbal communication skills and has some experience in supporting large scale, enterprise class networks. Network implementation and troubleshooting skills combined with a proven documentation methodology is also a requirement.

You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Build Lead, you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of Amazon Web Services vast network infrastructure, Network Build Leads establish and follow best practices and refine operational procedures.

Key job responsibilities
* Work closely with the Project Coordinators and Network Engineers to perform onsite position audit to ensure cable pathway accuracy.
* Coordinate cabling audits with Quality Assurance (QA) to ensure cabling and labeling meets AWS standards.
* Participate in the migration, basic configuration and rollout of new or upgraded hardware
* Manage work and priorities through ticketing system and workflows to complete customer requests and projects
* Work closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of established designs and products
* Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction
* Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords
* Support Install-related tasks based on the needs of the business.
* Up to 30% travel within geographical work area may be required; some travel outside traditional work area may be requested.

All physical requirements are expected with reasonable accommodations:

* Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41 pounds or more
* Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
* Some regional travel may be required
* Walk job sites in uneven terrain
* Work safely at heights and from ladders

About the team
*Why AWS*
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

*Diverse Experiences*
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

*Work/Life Balance*
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

*Inclusive Team Culture*
Here at AWS, it’s in our nature to learn and be curious. Our employee-led groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

*Mentorship and Career Growth*
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

- High school or equivalent diploma
- 1+ year or experience in any of the following IT roles: Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations, Technical Project Management

Preferred Qualifications

- Data center experience Industry standard certifications (CompTIA, CCENT or, CCNA)
- Working knowledge of Layer 1 troubleshooting Knowledge of network cabling, optic types, and test equipment
- Familiarity with common networking terms and fabric based network design
- Familiarity with computer / server hardware troubleshooting
- Experience with cabling infrastructure best practices and methodologies
- Experience with medium to large, complex project scopes and ambiguous details within work environment
- Experience with common tools related to network troubleshooting, including VFLs, OTDR and power meters
- Understanding of infrastructure technologies, including Routers, Switches, Load Balancers and Firewalls
- Knowledge of major Command Line Protocols (Cisco IOS, JunOS, GNU/Linux) and common Networking Protocols (BGP, OSPF) Working with IT best practice frameworks (ITIL, LEAN, AGILE) and Operational
- Excellence concepts or methodologies is a plus

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.

USA, CA, Santa Clara - 32.16 - 56.29 USD hourly