Software Development Manager, AWS Billing Data, Billing Data Services

We make AWS billing data trustworthy at the source. As a Software Development Manager on the Billing Data Services (BiDS) team, you'll lead the engineers who own the foundational systems that capture, store, and serve the billing facts that billing services rely on.

Our services sit upstream of bill computation systems. We ingest billing data from across AWS (such as pricing, subscriptions, entitlements) persist them as a single source of truth, and serve them to the teams and pipelines where that data that is joined with usage to synthesize customer-facing billing artifacts. We operate at the scale of all of AWS, where correctness is non-negotiable and a single bad record can ripple into thousands of customer bills.

Key job responsibilities
* Lead and mentor a team of software engineers: Foster a collaborative and high-performing team environment, providing guidance and support to your engineers to help them achieve their full potential.
* Define the technical vision and roadmap: Work closely with product managers and other stakeholders to define the technical roadmap for your area of responsibility, ensuring alignment with overall business goals.
* Own the software development lifecycle: Oversee the entire software development lifecycle, from requirement gathering and design to development, testing, and deployment.
* Champion best practices and innovation: Drive the adoption of best practices and emerging technologies within your team, promoting continuous improvement and innovation.
* Collaborate with cross-functional teams: Work effectively with product managers and software engineers on other Commerce Platform teams to ensure successful delivery of features.
* Communicate effectively: Clearly communicate technical decisions and progress to both technical and non-technical audiences.

A day in the life
- You might start the morning reviewing ingestion and data quality dashboards before joining a design review for a new storage or serving path
- By midday, you're working with a downstream team on a schema or data contract change, making sure the migration is backward compatible and won't disrupt their pipelines
- In the afternoon, you're with your engineers on an approach to cut serving latency or raise ingestion throughput, then aligning with a partner team on an upstream event format change
- You balance long-term platform investments with the immediate needs of the teams that depend on your data

About the team
- We own the systems that hold and serve the authoritative billing facts for AWS Commerce Platform services
- We sit upstream of the bill computation systems, so our data quality and freshness affect SLAs for systems downstream
- We're a team that treats correctness and operational rigor as first principles, but moves quickly when downstream teams and customers need us
- We solve problems at the intersection of large-scale data systems, durable storage, and the trust customers place in their bill
- This is a space where being right matters more than anything, and where the data we own touches every Billing team

Basic Qualifications

- 3+ years of engineering team management experience
- 7+ years of working directly within engineering teams experience
- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams

Preferred Qualifications

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 184,900.00 - 250,200.00 USD annually