UX Designer, Prime Video

Are you interested in shaping the future of entertainment? Prime Video is re-inventing how customers connect with their favourite shows, teams, and products by combining high-quality live streaming, immersive interactive features, and exclusive access to some of the world's most loved movies, TV series, and live sports. All from a single service available on the web, mobile, and TV in 240+ countries and territories around the world. And we're just getting started.

The Prime Video UX team is seeking a customer-obsessed UX Designer to join our Global Growth (Commerce) design team. This role will be responsible for defining, articulating, and championing the future vision for how our customers rent, buy, and subscribe to the best local content in their country. The right candidate leads with clarity and empathy, inspires others, and has a passion for solving problems at massive scale. You excel through innovation, creativity, and attention to detail. You are a proven strategic thinker and collaborator who flourishes in a large organization. You sincerely believe that design is more than how something looks, but also how it feels and functions. You enjoy great design debates and thrive on iterating based on customer feedback.

This role is for a hands-on designer who establishes a vision and strategy, scales their impact with proactive collaboration across cross-functional teams, and elevates the design quality of the entire team. You will develop strong relationships with fellow designers and partner closely with Product, Engineering, and Business counterparts throughout the organisation to launch bar-raising experiences for customers around the world. As a creative lead, you have a passion for solving our customers' problems, always putting their needs first.

Key job responsibilities
- Analyse customer problems and design delightful solutions with measurable impact.
- Work closely with product teams to develop use cases and high-level requirements.
- Quickly, yet thoroughly, create process flows, wireframes, and visual design mockups as needed to effectively conceptualise and communicate detailed interaction behaviours.
- Develop and maintain detailed user-interface and interaction specifications.
- Present and defend design recommendations to partners, stakeholders, and senior leadership for review, feedback, and approval.
- Partner with technology teams to ensure we leverage the scale offered by our platform without compromising on core experience principles.
- Measure the success and effectiveness of UX innovations.
Preferred Qualifications
- Experience in delivering design solutions for projects of large scope and complexity
- 8+ years of design experience
- Have an available online portfolio

A day in the life
The UX Designer for Prime Video Global Commerce will solve some of our most complex customer problems. You are expected to think like an owner, always raise the quality of the CX, and be a relentless advocate for customers. You will collaborate with UX Researchers, Product Managers, Engineers, and fellow UX Designers both within Prime video and across Amazon, using your organisation and communication skills to bring clarity to chaos, working strategically with other team leaders and team members across the organisation.

About the team
You’ll join a fun, growing team of UX practitioners who help each other develop and thrive. You will have a mentor and a manager that cares about you, your career, and your skills development and be expected to do the same for your team. You will have autonomy and ownership while contributing to the supportive culture on the team. We gather often to collaborate, ask questions, and grow together, so bring your unique skills and experience and be prepared to share, learn, and grow with us.

Basic Qualifications

- Experience in delivering design solutions as a UX designer or interaction designer
- Have an available online portfolio
- Experience prototyping (HTML, XHTML, JavaScript, CSS, Flash or Flash Catalyst, or Axure)
- Experience in design

Preferred Qualifications

- Experience in mass-market consumer web / mobile products
- Experience working in a collaborative team and working directly with developers for implementation of designs

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