Mission Operations Engineer, Amazon Leo For Government

Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

Within Amazon Leo, Amazon Leo for Government (ALG) is a multi-disciplinary organization dedicated to addressing the needs of targeted government, enterprise, and international customers for both space-based and terrestrial applications.

As an ALG Mission Operations Engineer, you will be responsible for the end-to-end operational health and performance of spacecraft for ALG's targeted customers. You will work closely with the Amazon Leo Mission Operations team, leveraging their expertise and infrastructure and adapting as needed to meet unique customer requirements. You will also partner with Ground Software, Flight Software, and Hardware-In-The-Loop (HITL) teams to develop highly automated command and control interfaces, telemetry monitoring interfaces, and operational procedure verification tools that enhance mission operations efficiency, reliability, and scalability.

Key job responsibilities
- Plan, execute, and monitor spacecraft operations across all mission phases including launch and early orbit phase (LEOP) operations, bus and payload commissioning, nominal operations, contingency response, decommissioning and end-of-life disposal
- Develop and maintain comprehensive Concept Of Operations (CONOPS) knowledge of the spacecraft bus and all subsystems and payloads, including their interactions, constraints, and failure modes
- Design, plan, and participate in mission rehearsals
- Perform both on-console and back office support of spacecraft health assessment, telemetry analysis, and anomaly investigation
- Design, develop, and maintain operational procedures, automation tools, and software utilities to support mission operations workflows
- Conduct testing and validation in hardware-in-the-loop (HITL) environments to verify operational procedures, flight software updates, and command sequences prior to on-orbit execution
- Collaborate with subsystem subject matter experts, flight software developers, and ground systems engineers to resolve on-orbit issues and improve operation
- Participate in on-call operations rotation and support anomaly resolution activities as needed
- Contribute to the improvement of ground system tools, automated testing of operational procedures, and CI/CD pipelines

Security Clearance : This position requires that the candidate selected be a US Citizen and candidates must be able to obtain and maintain a US Government security clearance of TS/SCI.

About the team
Amazon Leo For Government (ALG) Engineering collaborates closely with other Amazon Leo teams to leverage the constellation in providing seamless and efficient communication capabilities to meet the needs of our targeted customers.

The Systems Engineering, Integration, Test, and Manufacturing (SEIT|MFG) team under ALG Engineering plays a vital role in the entire life cycle of an engineering solution for our targeted customers, including architecture development, requirements and interface definition, assembly, integration, and test (AI&T), manufacturing, and post-delivery operations.

Basic Qualifications

- Bachelor's degree in a STEM discipline
- 3+ years of experience in spacecraft mission operations, with demonstrated understanding of subsystems including Command and Data Handling (C&DH), Telemetry, Tracking, and Command (TT&C), Power, Thermal, GNC, and Propulsion
- Strong analytical and troubleshooting skills with the ability to diagnose and respond to complex on-orbit anomalies
- Experience with automated testing of operational procedures using Hardware-In-The-Loop (HITL)
- Active or ability to obtain a U.S. government security clearance

Preferred Qualifications

- Experience with Electro-Optical/Infrared (EO/IR) or Radio Frequency (RF) payloads
- Experience with performing formal Failure Mode and Effect Analysis (FMEA) methods
- Experience with designing and implementing onboard Fault Detection, Isolation, and Recovery (FDIR) mechanisms

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, El Segundo - 129,200.00 - 174,800.00 USD annually
USA, CA, NORTHRIDGE - 129,200.00 - 174,800.00 USD annually