Campaign Manager, Campaign Management

At Amazon Advertising, we operate at the intersection of advertising and eCommerce to offer advertisers a rich array of media solutions across Amazon’s mobile and desktop websites, proprietary devices and placements including Alexa and Fire TV, Prime Video Ads, Live Sports Sponsorships, and Amazon's programmatic Demand Side Platform (DSP). We are seeking a highly motivated Campaign Manager who is passionate about actively contributing to our continued customer satisfaction through executing end-to-end (E2E) campaign operations and working strategically with partner teams to optimize the advertiser campaign experience while also protecting Amazon's end customer experience.


Key job responsibilities
* Drive execution of complex advertising campaigns across Amazon's properties, through cross-functional partnership (Design, Campaign & Creative Management, Sales, Account Management, Ad Operations, Ad Policy) while maintaining customer obsession and high quality standards.
* Lead end-to-end campaign lifecycle including advertiser education, Insertion Order processing, campaign set-up, and trafficking, while ensuring high quality standards and lead time compliance.
* Manage 1P and 3P creative assets and pixel trafficking, facilitating the design process with Amazon-built creative, while consulting advertisers on platform capabilities, policies, and data-driven creative strategies to optimize performance outcomes.
* Execute comprehensive technical campaign management, including advanced QA processes, third-party integrations, security compliance, and complex troubleshooting throughout the campaign lifecycle.
* Oversee campaign audits and quality assurance processes, including go-live workflows, screenshots verification, and user experience validation, while managing the full billing and reconciliation process for accurate and timely client invoicing.
* Dive deep on data to identify and address process/product gaps, develop improvement projects with internal and external stakeholders, and drive cross-vertical/cross-locale efficiency enhancements.


A day in the life
Campaign Managers serve as technical experts who drive complex campaign execution while managing high-priority client relationships. In this role, you will lead strategic initiatives across campaign operations, providing advanced creative and technical consultation to advertisers while ensuring optimal campaign performance. You will partner closely with cross-functional teams to ensure seamless campaign launches while maintaining high quality standards. You will drive innovation in campaign execution through developing and managing workflow improvement projects with cross-functional stakeholders to improve efficiency. Your day involves managing complex advertising campaigns, conducting thorough quality assurance, troubleshooting technical issues, developing creative strategies based on historical data, and diving deep into data to identify process improvements and innovation opportunities across verticals and locales. You'll be responsible for accurate campaign setup, billing management, and reconciliation while serving as a point of contact for select advertisers. The role requires strong communication skills, effective problem-solving, and the ability to manage campaign blockers autonomously while maintaining appropriate stakeholder communication and escalation paths.

About the team
Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. Our ad solutions—including sponsored, display, video, audio, and custom ads—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journey. With a range of flexible pricing and buying models, including managed services and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. We start with the customer and work backwards in everything we do, including advertising.

Our team provides a fast-paced environment that thrives on creativity, experimentation, and innovation; you will grow and broaden your skills as a leader through continual opportunities to think big and deliver results. We have a broad mix of experience levels and tenure that help us foster an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to provide opportunities that will help each team member develop and expand their skillset and enable them to take on more complex tasks in the future.

At Amazon Ads, we embrace our differences and are committed to furthering our culture of inclusion. We have employee-led affinity groups, sometimes known as employee resource groups, which bring employees together across businesses and locations around the world. Amazon’s culture of inclusion is reinforced within our Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Basic Qualifications

- Experience building, executing and scaling cross-functional programs or advertising campaigns from concept to completion
- Experience in a marketing role and proficient with analytic tools
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities
- Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams
- Experience in written and spoken English and an ability to compose grammatically correct, concise and accurate written responses
- 4+ years relevant experience in digital media, advertising, ad tech, and/or account management in a client-facing role(s)

Preferred Qualifications

- Bachelor's degree in marketing, advertising or equivalent
- Experience dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment
- Advanced expertise in digital advertising technologies, with deep understanding of ad specifications, file formats, and technical implementations across multiple platforms
- Experience with programmatic advertising platforms, campaign optimization, and data-driven audience targeting across digital channels.
- Strong technical proficiency with advertising platforms and creative tools, including MS Office, HTML5, Rich Media, Salesforce, DSP and related technologies

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.