Field Test Support Engineer II, Emerging Device Software

A Field Test Support Engineer’s primary responsibility is to execute test case instructions and report discrepancies, execution and analysis of automated regressions and track daily execution status using recommended tools and techniques in test environments and customer environment (real field). A FSE is also responsible for successful and on time delivery of results

Key job responsibilities
- Execute test cases prepared for testing Software builds
- Perform test case execution and report bugs accurately
- Understand testing procedures and guidelines for new builds / releases.
- Write Test cases/scenarios for new features/modules
- Perform regression and repetitive testing exercises to qualify builds without compromising on quality
- Use software tools like dashboards for data capture on a daily basis.
- Be comfortable with capturing results, communicating and escalating failures and providing individual status reports.
- Raising all failures/doubts related to the execution of test cases in the clarification portal and closing the same as per the SLA’s.
- Lab and test farm maintenance
- Execute Automated test and analyze the test results.
- Perform the testing in field to certify the final software build

Basic Qualifications

- 1+ years of Quality Assurance/testing domain experience
- Experience in the Linux environment
- Bachelor's degree within last 12 months in engineering, statistics, computer science, mathematics, or a related quantitative field
- Experience in Unix, or experience working with device technologies under development, familiarity with flashing firmware, basic device debugging and familiarity with reading/pulling device logs

Preferred Qualifications

- Knowledge or experience in Embedded and App testing.
- Experience working in fast paced environments, and managing workload even during times of stress, or escalated activity
- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Sunnyvale - 70,400.00 - 106,300.00 USD annually