People Partner

If you are interested in this position, please apply on Twitch's Career site https://www.twitch.tv/jobs/en/

About Us:

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.

We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.

About the Role

Twitch is searching for a People Partner to join our People and Places team. Reporting to the Director, People Business Partners and Employee Relations, you will support our employees, senior managers and Principal People Business Partners with our people programs and experiences at Twitch. Our people partners need to understand our business, have a connection to our employees, and a passion for our culture. They develop relationships which allow them to address pain points and ensure we have a workplace where everyone can contribute. Success in this role comes from maintaining organized routines, demonstrating strong follow-through, and building effective partnerships with both the People team, managers and employees. This role requires excellent organizational skills and the ability to thrive in a fast-paced environment where no two days are the same.

You Will
- Establish relationships with leaders up to the senior manager level, acting as a liaison between the People Team and the business. Coach senior managers on behaviors that impact engagement and retention. Reinforce expectations and guide leaders in effectively utilizing available resources to improve team communication, recognition, and performance conversations.
- Provide frontline employee support by responding to inquiries, addressing concerns, and ensuring appropriate resolution or escalation of employee matters. Handle sensitive information with discretion and professionalism.
- Hold Exit Interviews with departing employees and analyze qualitative feedback on a regular basis.
- Support a positive employee experience by executing key, cyclical programs in partnership with Principal People Business Partners and other cross-functional partners.
- Collaborate across the People and Places teams, across departments within Twitch and with our partners at Amazon.

Perks
* Medical, Dental, Vision & Disability Insurance
* 401(k)
* Maternity & Parental Leave
* Flexible PTO
* Amazon Employee Discount

Basic Qualifications

- Bachelor's degree in a relevant field or equivalent work experience
- Basic proficiency with Microsoft Office Suite and Google Suite (e.g., creating documents in Word/Google Docs, using basic spreadsheet functions in Excel/Google Sheets, managing calendars)
- Ability to maintain confidentiality in handling sensitive information
- Experience communicating effectively with diverse audiences (e.g., explaining processes, addressing concerns, providing technical guidance)

Preferred Qualifications

- Degree in Human Resources, Human Resources Management, Labor Relations, Business/Management, Psychology, or a related field
- HRCI (PHR, SPHR) or SHRM certifications
- Experience in customer service or people-facing roles, demonstrating effective verbal and written communication skills
- Demonstrated ability to analyze information, solve problems, and make data-driven decisions
- Intermediate skills in Microsoft Excel/Google Sheets (e.g., ability to use pivot tables, v-lookups, and formulas)
- Proficiency in using AI-powered tools, HR analytics platforms, and emerging technologies to derive insights and drive process improvements
- Strong organizational skills with proven ability to manage multiple priorities, meet deadlines, and deliver results in fast-paced, dynamic environments
- Experience building partnerships and collaborating effectively across teams, demonstrating adaptability and autonomy
- Ability to exercise sound judgement and navigate ambiguous situations with limited direction
- Basic understanding of HR processes and policies
- Demonstrated problem-solving skills and resourcefulness

Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, San Francisco - 74,400.00 - 130,200.00 USD annually