Sr. Fleet Manager, Global Fleet

At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we're constantly looking to take to a new level is how we fulfill and deliver their orders.

Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. Come join the team and help us make history!

We are looking for a Sr Fleet Manager who is responsible for the safety, compliance and availability of the Fleet in their respective region in Germany. The candidate will need to determine the strategy of the team and understand where to simplify or extend solutions for the best outcome. This person will implement use of best practices and plays a central role within the larger fleet organization.

Key functions for the role include:
(1) Be the regional lead for health and safety of fleet. They will ensure vehicles are roadworthy and compliant with local regulations by performing audits and collating regional feedback through partnership with Fleet Compliance and Safety teams.

(2) Be the Single Threaded Leader for product and program launching across the German regions. The Sr Fleet Manager will launch fleet operations initiatives and fleet-related programs. To be successful in this role, the Sr Fleet Manager is required to be a domain fleet expert, having deep knowledge of the conditions of local markets. The Sr Fleet Manager will support Germany expansion launches by building mechanisms to help manage the fleet.

(3) Strategically influence and collaborate with multiple stakeholders, internal and external, in order to solve complex operational needs. The Sr Fleet Manager is responsible for defining a program with clear tenets and deliverables, and align stakeholders to achieve long-term priorities. They will be required to demonstrate the ability to negotiate and influence, showing backbone while dealing with internal and external stakeholders.

(4) Manage volatile vehicle demand across Germany and make trade-offs between short-term and long-term risks. React to potential long-term risks with vehicle demand/supply and support strategic changes to mitigate them in ambiguous, vehicle-constrained markets. This will require technical expertise to balance tradeoffs between cost, quality, and speed.

(5) This role will be based in one of our delivery station within Germany, and requires ability to travel 20-30% of time across the assigned region.

Key job responsibilities
• Cooperation with the stations and other business functions to identify and consolidate vehicle demand especially in regards to peaks and ramps.
• Consistently innovate and implement best practices in Fleet Operations and Safety across EU.
• Cooperation with multiple internal and external stakeholders in communication of local business needs and understanding of last mile vehicle strategies.
• Monitoring vehicle pool and pipeline to ensure sufficient capacity is available and escalate on time to avoid shortfalls.
• Ensure that delivery orders are executed on time in full and in line with highest quality standards
• Operational escalation management

Basic Qualifications

- Bachelor's degree or above in engineering, project management, operations, logistics, supply chain or related field
- Speak, write, and read fluently in German
- Speak, write, and read fluently in English
- Experience leading and interacting with cross-functional teams
- Experience in logistics
- Experience in operations management
- Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service

Preferred Qualifications

- Masters degree or MBA preferred.
- Fleet Management experience.
- Background in mobility services e.g. Car Lease/ Automotive company.

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