Program Manager, Kitchen, OHL

About the Role

As a Program Manager within the Kitchen GL team, you will own and drive structured category programs that directly impact customer experience, selection, and growth. You will work at the intersection of data, vendor relationships, and cross-functional coordination — translating program goals into measurable business outcomes. This role is for someone who can go deep on metrics, take end-to-end ownership of programs, and operate with minimal supervision in an ambiguous, fast-paced environment.

What You Will Do

Own 2–3 high-impact marketing/ category programs end-to-end, from goal-setting through execution and weekly reporting
Build and maintain data pipelines and dashboards to track program health; surface insights and flag deviations proactively
Work directly with vendors and internal stakeholders (marketing, operations, supply chain) to drive program adoption and compliance
Run structured cadences — weekly reviews, escalations, and performance deep-dives — and translate them into clear action items
Identify gaps in program coverage and independently design solutions; propose and test interventions with a bias toward measurable outcomes
Support category managers on strategic asks — sizing opportunities, building business cases, and running ad hoc analyses
What We Are Looking For

1–3 years of experience in e-commerce, category management, consulting, or a related analytical role; MBA from a reputed institution preferred
Strong proficiency in Excel and SQL; ability to independently pull, clean, and interpret data
Clear written and verbal communication — can distill a complex dataset into a crisp narrative for leadership
High ownership orientation — follows through without being chased, manages competing priorities well
Comfort with ambiguity; can structure an unstructured problem and make progress without a defined playbook
Collaborative but assertive — able to hold vendors and internal teams accountable to program commitments
Nice to Have

Prior exposure to Amazon's seller or vendor ecosystem
Familiarity with retail metrics (topline, conversion, selection coverage, in-stock)
Experience running programs that involve both quantitative tracking and external partner management

Basic Qualifications

- 2+ years of program or project management experience
- 3+ years of Computerized Maintenance Management System program experience
- 3+ years of maintenance planner/scheduler in industrial maintenance, manufacturing, or distribution industries experience
- 3+ years of advanced Microsoft Word and Excel experience
- Bachelor's degree in relevant field, or 2+ years of Amazon RME (BB/3P) full time experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

- Knowledge of Lean principles and DMAIC methodology
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
- Experience using Microsoft Projects software
- Experience with material handling systems (MHS) installation, operation and maintenance
- Experience working in an analytical environment with cross-functional teams

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