Senior Delivery Consultant - AI/ML, ASEAN Professional Services

The Amazon Web Services Professional Services (AWS ProServe) ASEAN organization is looking for a senior, experienced, and highly motivated business-oriented Principal AI/ML practitioner who possesses a unique balance of executive advisory capability, business acumen, and deep technical expertise across Generative AI, Agentic AI, and Machine Learning, with proven experience leading large-scale cloud-based transformations and implementations.

AWS ProServe engages in a wide variety of strategic projects for customers and partners, bringing together AWS customer experience, best practices, and technical expertise to help organizations accelerate innovation and business outcomes. Our team collaborates across the broader AWS organization to provide customers access to product, engineering, service, and training teams, delivering scalable solutions and driving feature innovation across industries.

This role will focus on advising enterprise customers on how to transform business and operational outcomes through the adoption of Generative AI, Agentic AI, and Machine Learning on AWS. As a Principal Consultant, you will act as a trusted advisor to senior business and technology leaders, shape AI and cloud transformation strategies, lead complex engagements, guide architecture best practices, and oversee the successful delivery of large-scale AI/ML and GenAI implementations with customers and partners. You will also help drive thought leadership, mentor delivery teams, and influence the evolution of AWS AI/ML professional services capabilities across the region.

Key job responsibilities
- Advise customer technologists and business leaders on the art of the possible with Generative AI, Agentic AI, and Machine Learning, helping them design scalable AI solutions on AWS that deliver measurable business value
- Discuss complex industry-specific business and technology concepts with senior customer stakeholders, particularly across FSI, Telecommunications, and Retail industries
- Lead executive and technical workshops with customers to identify transformation opportunities and define how Generative AI, Agentic AI, and Machine Learning can accelerate business outcomes
- Drive large and complex customer engagements across pre-sales and delivery, from ideation and strategy through architecture design, scoping, execution, and successful delivery outcomes
- Provide technical leadership and delivery oversight across customer engagements to ensure alignment on scope, architecture, deliverables, timelines, risks, and expected business outcomes
- Act as a trusted advisor to senior customer stakeholders, guiding AI and cloud transformation initiatives while balancing business priorities, governance, scalability, and operational readiness
- Mentor consultants and delivery teams by promoting AWS best practices, reusable patterns, and high standards of technical and delivery excellence across engagements

About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
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Mentorship and Career Growth
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Basic Qualifications

- 7+ years of technical specialist, design and architecture experience
- Experience with training and deploying machine learning systems to solve large-scale optimizations, or experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- 5+ years of building machine learning models or developing algorithms for business application experience
- Ability to think strategically about business, solutions and technical challenges.
- A minimum of 3 years working experience in ASEAN region, and ability to travel to customer locations in ASEAN as needed for pre-sales and delivery activities.

Preferred Qualifications

- AWS certification, such as, AWS Solutions Architect, or a similar cloud certification, or Associate's degree or above
- AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation).
- AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred.
- Experience with automation and scripting (e.g., Terraform, Python)
- Knowledge of security and compliance standards (e.g., HIPAA, GDPR)
- Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences.
- Technical experience preferred, knowledge of Data Technology stack of AWS and integration with Machine Learning and Generative AI.

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