Data Center Engineering Operations Engineer, ICN - DCEO

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services Korea is looking for a detail-oriented individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers.

The Data Center Engineering Operations is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating within contract parameters within third party Colocation facilities. Often this will be including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting.

한국 AWS DCEO팀에서는 데이터센터에 열정이 있는 MEP(Mechanical, Electrical, Plumbing) 전문가를 채용하고 있습니다. 데이터센터 엔지니어링 운영팀은 Amazon Web Services의 물리적 인프라의 유지 및 관리를 통해 데이터 센터 MEP의 100% 가용성을 보장합니다.

DCEO는 데이터 센터 내의 모든 전기, 기계 및 화재 / 안전 장비가 계약 조항에 맞게 운영되도록 벤더 및 시설을 관리하는 업무를 담당합니다. 주요 업무에는 인프라의 장애 예방/유지 관리, 리크스 관리, 업체 관리 및 관련 보고 업무가 포함됩니다.

Key job responsibilities
• Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance
• Responsible for the on-site management of shift technicians, senior shift technicians, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices and procedures.
• Manage relationship with third party Colocation providers and their facility staff
• Responsible for the operation of and management of both routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
• Data Center capacity planning and reporting
• May assist in the design and build out of new facilities
• May assist in projects to increase current Facility efficiency
• Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency
• Deliver quality service and ensure all customer demands are met
• Procurement for DCEO related expenditure
• Responsible for asset and inventory management

• 미션크리티컬 시설 운영/유지 보수 성능의 벤치 마크, 분석 및 보고서 작성
• 모든 작업이 절차에 따라 이루어 지도록 벤더 테크니션 현장 관리
• 코로케이션 벤더 및 서드파티(3rd party) 관리
• 스위치 기어, 발전기, UPS 시스템, 전력 분배 장비, 냉각기, 냉각탑, CRAH, 빌딩 모니터링 시스템(BMS) 등과 같은 다양한 크리티컬 시스템 서비스의 운영 및 관리
• 데이터 센터 용량 계획 및 리포팅
• 신규 시설의 설계 및 건축에 참여
• 기존 시설 운영의 효율성 향상을 위한 프로젝트 참여
• IT 매니저 및 기타 비즈니스 리더와 협력하여 프로젝트 관리, Capacity 관리, 플랜트 안전/성능/효율성 및 신뢰성 최적화
• 고객 수요를 충족하는 양질의 서비스 제공
• DCEO 관련 구매
• 자산 및 재고 관리

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
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Basic Qualifications

- At least 4 years working experience of Data Center or mission critical systems (Data Centers, Hospitals, Power plants, military facilities, etc.) engineering or commissioning, operations, and/or on-call support. An understanding on the nature of mission critical systems (Data Centers, Hospitals, Power plants, military facilities, etc.).
- An undergraduate/bachelor's degree in a technical field (Electrical Engineering, Mechanical Engineering, or Industrial Engineering) with ability to write and review accurate and complete support procedures, system documentation, and issue tracking entries.
- Business level of English with fluent Korean

Preferred Qualifications

- An excellent understanding of the Electrical systems in critical Data Center operations that include but not limited to, utility substation feeds, transformers, switchgear, VFI Class UPS, DRUPS, PDUs, ATS, STS, SLA/VRLA batteries and associated systems, diesel/gas turbine generators and related fuel systems, Surge Suppression, Active Harmonic Filtering, battery monitoring systems, branch circuit monitoring systems, SCADA systems.
- An excellent understanding of the Mechanical systems in critical Data Center operations include but not limited to CRAC/CRAHs/AHUs, chillers, cooling towers, storage tanks, chemical system, heat exchangers, piping systems, pumps, valves, duct systems, fans, dampers. An excellent understanding of other facilities systems used in Data Centers and mission-critical facilities, including but not limited to fire detection and suppression systems, plumbing and drainage systems, Building Monitoring Systems, and automatic control systems.
- Appropriate Security and Safety awareness • Datacenter Project Management Experience
- Datacenter or engineering-related certificates; CDCP, CDCS, ATS, ATD, PE, PMP, LEED, and others

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.