Sr. Planning Lead, ASP Planning & Business Operations, SMGS Ops - APO Business Operations

Application deadline: Aug 8, 2026

AWS Specialist and Partners (ASP) Planning & Business Operations is seeking a Senior Planning Lead to run the annual planning mechanism for the Amazon Partner Organization, including territory and quota planning across process, policy, and tooling. A critical focus of this role is building a planning mechanism to onboard Amazon Partner teams to central planning, including hierarchy tooling, territory tooling, and supporting process, policy and enablement.

This is a highly visible role with significant impact in the AWS Partner Org. Key stakeholders include the Partner Leadership Team, Partner Management, Finance, and Business Operations.

Key Job Responsibilities

Planning & Execution

Run the annual planning mechanism for the Amazon Partner Organization, covering territory and quota planning, process, policy, and tooling, and drive the onboarding of Partner teams to central planning tools including hierarchy and territory tooling.
Define and maintain the annual planning calendar, coordinating milestones across Partner Leadership, Finance, and central planning teams.
Develop and refine territory and quota allocation methodologies, ensuring alignment with business growth objectives and partner maturity stages.
Build scalable reporting and analytics to track planning cycle progress, identify gaps, and surface recommendations to leadership.
Stakeholder & Cross-Functional

Serve as the primary point of contact between Partner teams and central planning tool owners, translating business requirements into tooling enhancements.
Drive alignment across Finance, Partner Management, and Business Operations on planning inputs, assumptions, and outputs.
Represent ASP Ops in cross-org planning forums to ensure Partner Organization needs are incorporated into enterprise-wide planning decisions.
Process & Enablement

Create and maintain documentation, training materials, and enablement resources for Partner teams adopting central planning tools.
Identify and resolve planning process bottlenecks through data analysis, stakeholder feedback, and continuous improvement cycles.
Establish governance frameworks for territory and hierarchy changes, including exception handling and escalation paths.
Guide the organization through adoption and change management for new planning tools and processes.
Data & Tooling

Own data quality and integrity across planning systems, partnering with engineering teams to resolve systemic issues.
Evaluate and recommend tooling improvements to reduce manual effort and increase planning accuracy.
Deploy AI-enabled automation (Amazon Quick, Kiro, etc.) to keep knowledge current, reduce manual upkeep, and scale access without scaling headcount.
Basic Qualifications

Strong analytical skills with a deep analytics background and experience with business intelligence tools
Sales strategy experience with the ability to manage ambiguity
Demonstrated ability to influence without explicit authority and guide consensus
Strong document writing skills for senior leadership audiences
Self-starter with a bias towards independent problem solving and a passion for identifying and eliminating bottlenecks
Foresight to anticipate business needs, make trade-offs, and balance business dynamics despite constraints
Experience leveraging AI and automation tools to improve operational efficiency, scale processes, and reduce manual effort

Key job responsibilities
We are seeking an experienced Partner Planning Operations manager to create and deliver a comprehensive and innovative segmentation and coverage plan for Consulting Partners. This role focuses on Partner Categorization, Maturity, Coverage, and Productivity analysis leveraging business intelligence tools, ML models and external data to inform the Consulting Partner Management leadership team on how to allocate resources and support for each partner, based on their stage.

The ideal candidate earns trust through performance and relationship building, thinks strategically and analytically about business challenges and has a deep analytics background. The candidate will be a self-starter with a bias towards independent problem solving, a passion for identifying and eliminating bottlenecks, and has the foresight to anticipate business needs, make trade-offs, and balance business dynamics despite constraints.

The candidate must demonstrate exceptional leadership skills as part of guiding consensus and guiding the organization through adoption and change management. Strong doc writing and the ability to influence are all essential to succeed in this role.

The ideal candidate has strong analytical skills, sales strategy experience, and the ability to manage ambiguity, as well as a demonstrated ability to influence without explicit authority are key to success.

A day in the life
This role will work closely with Partner Leadership, Finance, Business Intelligence, Data Science and Business Operations teams. This role will play a pivotal role to create and improve a Standard Operating Procedure to manage partners and headcount allocation across the AWS Partner Organization for Consulting Partners. Day-to-day responsibilities will include building strong forecasting and segmentation models and providing recommendations to the senior leadership team.

About the team
Tens of thousands of AWS Partner Network (APN) Partners from across the globe support Amazon Web Services (AWS) customers of all sizes to build sophisticated, personalized, scalable solutions in a diverse set of industries. More than 90 percent of Fortune 100 companies utilize APN Partner solutions and services to drive their business outcomes. The APN is the global partner program for technology and consulting businesses using AWS. We are focused on building long-term sustainable businesses by helping APN Partners build, market, and sell their offerings, and grow a successful cloud-based business.

About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Basic Qualifications

- 10+ years of Microsoft Excel experience
- Bachelor's degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- Experience with advanced use of SQL for data mining and business intelligence, or experience working in a large team or fast-paced corporate environment

Preferred Qualifications

- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership
- Experience communicating and presenting to senior leadership
- Experience influencing senior leadership and writing documents.
- Experience influencing senior leadership and writing documents.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Mountain View - 147,300.00 - 199,300.00 USD annually
USA, CO, Denver - 133,900.00 - 181,200.00 USD annually
USA, NY, New York - 147,300.00 - 199,300.00 USD annually
USA, TX, Dallas - 133,900.00 - 181,200.00 USD annually
USA, VA, Arlington - 133,900.00 - 181,200.00 USD annually
USA, WA, Seattle - 133,900.00 - 181,200.00 USD annually