Software Development Manager, Route 53

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Route 53 provides highly available and scalable Domain Name System (DNS), domain name registration, and health-checking cloud services.

We operate worldwide, giving our customers an extremely reliable and cost-effective way to route end users to their applications. Combining Route 53 DNS with our health-checking services customers can route traffic to healthy endpoints or independently monitor and alarm on their endpoints.

Route 53 Health Cast team is looking for an experienced, passionate, results-oriented, and inventive software development manager. As a manager on our team, you’ll help deliver new products and features, evolve and scale our architecture, and work closely with senior technical leaders within the team and across AWS. You’ll collaborate across AWS teams, ensuring new features integrate into the broader set of AWS services. You’ll drive a culture that values operational excellence, security, customer obsession, and continuous improvement.

Key job responsibilities
As a Route 53 Software Development Manager, you independently lead your team while setting a high bar across the entire development lifecycle—from design and documentation to testing and operations.

- You represent your team autonomously with minimal guidance from management, understanding the long-term strategic direction for your systems.
- By establishing effective mechanisms and structures, you enable your team to deliver complex distributed systems that power AWS's global DNS service.
- You strategically foster team growth by assigning- projects that expand skills and create advancement opportunities. When managing priorities, you balance customer needs with technical excellence, adjusting schedules to ensure optimal outcomes.
- Your strength lies in tackling ambiguity and proactively mitigating risks before they impact delivery. With deep understanding of Route 53's products, systems, limitations, and architectural decisions, you make informed technical choices that support AWS's critical infrastructure.
- Throughout all aspects of leadership, you champion high-quality engineering practices that maintain Route 53's reputation for exceptional reliability and performance.

About the team
The Route 53 team builds and operates AWS's highly available and scalable Domain Name System (DNS) service. We maintain critical internet infrastructure that routes billions of daily requests with 100% availability SLAs. Our engineers solve complex distributed systems challenges across global edge locations while developing innovative features that simplify customer DNS management. We operate in a fast-paced, collaborative environment where technical excellence and operational excellence are equally valued. Join us to work on technology that literally keeps the internet running while growing your expertise in large-scale, mission-critical systems.

Basic Qualifications

- 3+ years of engineering team management experience
- 7+ years of working directly within engineering teams experience
- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams

Preferred Qualifications

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 184,900.00 - 250,200.00 USD annually