Account Mgmt Associate - Italian, B2B, International Seller Growth, International Seller Growth Enablement

*Minimum B2 level Italian Language Certification is Mandatory, C1 preferred*

Work Timings - Monday to Friday; European Timings

Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million sellers use this Marketplace and thereby contribute to the success of Amazon.

Are you interested in innovating to deliver an excellent level of service to Amazon’s Selling Partners? At Amazon International Seller Services, our mission is to make Sellers successful on Amazon. The seller growth function devises programs to recruit new Sellers and improve existing Seller performance by driving them to adopt to relevant Amazon products and services. We provide necessary support to new Sellers starting from their launch on Amazon to removing blockers and setting them up for success by leveraging various programs and tools.

Amazon Business is dedicated to serving the needs of business customers and we are focused on building the largest and most innovative Business-to-Business (B2B) marketplace in the world. We are recruiting a handful of the best and brightest to make this vision a reality.

B2B represents an incredible opportunity to address a vast new market segment and customer base. Our business customers have different needs than the traditional Amazon customer and thus we have to reinvent everything from how we display our selection, price our products, and provide the right customer experience.

Key job responsibilities
Recruiting Sellers and managing Seller relationship by championing their needs at Amazon

Managing and driving the growth of the Sellers’ business by adding selection and delivering on key business opportunities for Sellers

Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and on-boarding teams

Working with Sellers to improve operational aspects of their business in providing a great consumer experience

Identifying specific prospects/partners to approach, communicating the specific value proposition for their business and establishing long-term, successful partnerships

Tracking and reporting performance using appropriate metrics. Achieve productivity and seller satisfaction targets

Basic Qualifications

- Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)
- Italian Certification: B2.2 and above level

Preferred Qualifications

- Experience in e-commerce, digital marketing, customer service delivery or digital sales.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.