Creative Manager, Elevated Shopping (éshop)

Elevated Shopping enhances the shopping experience through video, LED production, photography,
graphic design, and usability design. With a global network of Creative Hubs in North America, Europe,
and Asia, Elevated Shopping focuses on video and CGI production, LED production, fashion and
product photography, photo retouching, graphic design, automated image acquisition, and image
support services. We continuously innovate and set new industry standards for showcasing millions of
products across multiple global marketplaces.

We are searching for a Creative Manager who will report to the Sr Studio Manager and lead
end-to-end creative production for Amazon’s India (Gurugram) Creative Hub. This is a people manager role:
the successful candidate will directly manage a team of Art Directors, Videographers, and creative
professionals, owning their development, performance, and day-to-day direction. The Creative
Manager will oversee project management, coordinate with Producers on production schedules and budgets, and other stakeholders (who are cross-functional partners, not direct reports), and drive
creative excellence across video, LED production, photography, and motion content. This person must
also have a strong understanding of generative AI tools and their application in creative workflows, as
well as LED production technologies.

Key job responsibilities
• Manage end-to-end creative production for multiple brands and campaigns simultaneously, from
concept through delivery
• Define creative needs and provide creative expertise to internal stakeholders and external clients
• Recommend effective production approaches and launch strategies based on past performance,
client goals, and studio capabilities
• Directly manage a team of Art Directors, Videographers, and creative professionals; partner with
Producers, Digitechs, Stylists, Editors, and 3D Artists as cross-functional stakeholders to ensure
seamless execution
• Drive timely decisions, clear blockers, and escalate appropriately to accelerate campaign
progress
• Manage project timelines, budgets, and resource allocation across concurrent productions
• Provide creative recommendations and insights that inform production decisions and drive
increased performance
• Ensure all creative output meets quality standards and brand guidelines
• Optimize campaign workflows and team processes; recommend improvements to cross-team and
partner processes
• Manage relationships with external vendors, agencies, and production partners
• Own people management responsibilities for direct reports including performance reviews, career
development, coaching, and hiring; foster a high-performing team culture

A day in the life
You’ll start your day reviewing production schedules and connecting with your direct reports (Art
Directors, Stylist, Videographers) on priorities and blockers. You might join a creative kick-off for a new
video campaign, then pivot to reviewing shot lists and storyboards for an ongoing shoot. You’ll
coordinate with Producers on timelines and resource needs as key stakeholders. In the afternoon, you
could be on set overseeing a video production, ensuring all content is captured on schedule, or in a
post-production review providing feedback on edits and color correction. You’ll close the day by
updating stakeholders on progress, conducting a 1:1 with a team member, and planning for the next
production milestone.

About the team
Our Creative Hub team is a dynamic group of creative professionals spanning video production,
photography, styling, LED production, and post-production. We produce high-volume, high-quality
visual content for global brands across fashion, beauty, lifestyle, and consumer electronics. We pride
ourselves on operational excellence, creative innovation, and a collaborative culture that empowers every team member to deliver their best work.

Basic Qualifications

- Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
- 3+ years of budgeting, scheduling and technical workflows experience
- Experience communicating and presenting to senior leadership
- Experience working on or with large-scale, global creative campaigns
- Bachelor's degree or above
- Experience building, managing and coaching a team in a high-growth environment
- • 5+ years of digital content management, communications, or content strategy experience

Preferred Qualifications

- Experience with one or more of the following industry tools: 3D Studio Max, Maya, Photoshop, Zbrush, Substance, Unreal, Blender, etc
- Experience with digital asset management tools
- Experience managing and or coordinating projects in a fast pace environment
- Experience demonstrating strong analytical abilities and confidence in the use of data
- Experience in e-commerce, retail or advertising
- Knowledge of video production crews, live streaming technologies, studio workflows, edit and post- production techniques, production calendars and staffing
- Experience using financial models, KPIs, and data analysis to inform business decisions with proven business impact (e.g., financial savings, operational improvements, or customer benefits), or experience in quantitative role (engineering, process re-engineering, quality assurance)
- • 8+ years of experience in studio-based high volume creative production environments
- • Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices
- • Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences

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