System Hardware Engineer, Graviton Platform

Annapurna Labs, as part of Amazon, is looking for a Sustaining Lead Engineer to join the team responsible for maintaining and improving the manufacturing health of our cloud server platforms at scale.

As a Sustaining Lead Engineer, you will own the ongoing producibility, yield, and quality of Amazon Graviton server products across high-volume manufacturing sites — driving root-cause analysis, process improvements, and supply continuity for products already in mass production. This is a multidisciplinary role spanning hardware, firmware, test, and manufacturing process domains.

Key job responsibilities
- Support new product introduction (NPI) to volume transition by defining production-readiness criteria and validating manufacturing processes at scale
- Own manufacturing yield, quality, and reliability metrics for Graviton server platforms in volume production; drive systematic root-cause analysis and corrective actions for field and factory issues
- Partner with Contract Manufacturers (CMs) to monitor process health, resolve production escapes, and implement continuous improvement initiatives across multiple high-volume lines
- Lead debug and failure analysis of field returns and fleet-level reliability events — identify systemic failure modes, develop containment actions, and drive permanent fixes back into design and manufacturing processes
- Partner with supply chain to review, identify, and qualify second-source electrical components to mitigate supply-chain risk and ensure continuity of supply without disrupting production
- Develop and maintain sustaining test strategies — including failure analysis workflows, screening methods, and data-driven disposition criteria — to protect outgoing quality
- Analyze manufacturing and field data at scale to identify trends, repeat-offender units, and systemic failure modes; translate findings into actionable design or process changes
- Willing to travel 4–6 times annually for week-long trips to manufacturer sites

Basic Qualifications

- 8+ years of experience developing and supporting hardware products
- Demonstrated experience leading cross-functional efforts across HW, FW, test, and manufacturing teams
- Working knowledge of server or complex electronic system architecture (PCB, power delivery, high-speed interfaces such as DDR4/5, PCIe Gen3/4/5)
- Hands-on experience with manufacturing test development, debug, and data analysis at scale
- Familiar with scripting (Python/Bash) for practical uses such as data analysis

Preferred Qualifications

- Experience working directly with Contract Manufacturers (CMs) or ODMs in a sustaining or production engineering capacity,
- Volume manufacturing — including yield management, failure analysis, root-cause investigation, and corrective/preventive action processes
- Knowledge of networking, storage, or Linux at a system level
- Track record of technical leadership in a matrixed, multi-site environment

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