Senior Product Manager, Commerce

If you are interested in this position, please apply on Twitch's Career site https://www.twitch.tv/jobs/en/

About Us:

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.
We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X,  and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.

About the Role

Twitch's Commerce organization drives over $1B+ in annual payouts to creators through innovative monetization products. As we continue to evolve how streamers earn and how communities engage, we're looking for a visionary Product Manager to own the roadmap for supporting streamers through interactive, fun, and mobile-native commerce products.
In this role, you will define and execute the strategy for helping streamers build deeper connections with their communities through interactive features and engaging monetization tools. You'll own products like Bits while exploring new ways to help creators earn, engage their audiences, and grow their channels. By focusing on streamer success and community connection, you'll help shape how millions of viewers support their favorite streamers across all devices.

You can work from San Francisco, CA or Seattle, WA.

You Will

- Lead the product vision and roadmap for interactive commerce products, delivering quick wins while building scalable infrastructure to help creators engage and monetize their communities
- Own the one-to-two year vision & drive prioritization for interactive features that help streamers connect with viewers, including Bits and future innovations in community engagement and creator monetization
- Own core streamer success metrics including interaction rates, creator earnings, viewer engagement, mobile conversion, and retention.
- Continuously run experiments to test new features and improve outcomes for streamers and their communities
- Drive mobile-first product strategy, ensuring streamers can engage and monetize their communities seamlessly on mobile devices where viewers increasingly spend time
- Partner cross-functionally with Engineering, Design, Data Science, Research, and Community teams to deliver products that help streamers succeed and grow their channels
- Champion streamer-first thinking, ensuring all products enhance creator earnings, deepen community bonds, and support channel growth

Perks
- Medical, Dental, Vision & Disability Insurance
- 401(k)
- Maternity & Parental Leave
- Flexible PTO
- Amazon Employee Discount

Basic Qualifications

- 3+ years of work experience as a Product Manager and/or Program Manager
- Experience building consumer-facing products at scale, particularly mobile applications or creator/community tools
- Deep understanding of creator needs, community dynamics, and what helps streamers succeed on digital platforms
- Experience with monetization products and understanding how to balance creator earnings with viewer experience
- Experience leading cross-functional initiatives and driving alignment across diverse stakeholder groups
- Experience defining 1-2 year product strategies and executing against ambitious roadmaps
- Experience with live streaming, gaming, or the broader creator economy

Preferred Qualifications

- Knowledge of mobile app development and mobile-first design principles
- Familiarity with virtual goods, digital currencies, or in-app purchase systems
- Knows how to write basic SQL and how to use experimentation/analytics tools
- Background in social features, chat systems, or real-time interactive experiences
- Personal experience as a content creator or deep engagement with creator communities

Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, San Francisco - 148,600.00 - 201,100.00 USD annually
USA, WA, Seattle - 129,200.00 - 174,800.00 USD annually