Workforce Staffing Specialist

Are you passionate about connecting people with opportunities at scale? Amazon's Workforce Staffing (WFS) team is the engine behind how we attract, hire, and onboard the thousands of associates who power our fulfillment network. We move fast, think big, and obsess over candidate experience because every hire matters.

We're looking for a Workforce Staffing Specialist to join our WFS team in Egypt. In this role, you'll be at the heart of high-volume hiring owning the end-to-end recruitment process, managing labor planning inputs, and driving hiring execution across our Egypt operations. You'll work closely with Operations, Finance, and HR teams to ensure we have the right people, in the right roles, at the right time.

You'll dive deep into hiring data, track funnel performance, and spot trends before they become problems. Whether it's a peak season like Ramadan or White Friday, or steady-state hiring, you'll ensure we meet demand while delivering a world-class candidate experience. If you thrive in a fast-paced environment, love working with data, and want to directly impact how Amazon grows in Egypt this role is for you.

Key job responsibilities
- Executes labor demand planning by providing data inputs on applicant pipeline, conversion rates, attrition trends, and seasonal peaks (Ramadan, Prime, White Friday) to build staffing strategies that meet business demand across Egypt sites
- Manages the end-to-end hiring process (direct hiring and/or agency collaboration), tracking hiring event schedules, forecasted attendance rates, and ensuring an suitable candidate experience at all stages
- Monitors and optimizes candidate funnel performance including cycle time, conversion rates, and applicant pipeline metrics — identifying gaps and recommending actions to improve hiring efficiency
- Produces and tracks daily, weekly, and monthly KPI reporting, conducting root cause analysis on discrepancies and escalating trends to the WFS Country Manager to support meeting and exceeding business SLAs
- Collaborates with Site Leadership teams including Operations, Finance, and PXT to support labor requirements, assist in demand forecasting, and ensure alignment on hiring targets
- Maintains relationships with internal and external stakeholders (agencies, site teams, vendors) to support long-term partnerships and coordinate on hiring status and temporary pool management
- Supports cost-per-hire management through tracking labor acquisition, advertising, and talent acquisition costs; escalating budget concerns to the WFS Country Manager
- Contributes to associate experience service levels by executing hiring activities with minimal defects and maintaining high candidate satisfaction standards
- Ensures compliance with Egyptian Labor Law (Law No. 12 of 2003), Social Insurance regulations, and internal Amazon policies across all hiring and onboarding activities
- Participates in and supports projects of varying scale, proactively proposing solutions to improve hiring processes and contributing to the WFS Country Manager's vision through data-driven execution

Basic Qualifications

- 3+ years of human resources experience
- Experience with HR processes and systems

Preferred Qualifications

- Experience with process improvement and stakeholder management
- Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.