Senior Software Development Engineer, Salesforce Success Central

Salesforce Success Central (SFSC) Engineering team builds and operates services and infrastructure that improve the return on investment in Amazon's enterprise-wide Salesforce deployments.
We are a tight-knit team of builders who own systems end-to-end: from real-time log ingestion and security monitoring, to fine-grained access control, to the next generation of AI-powered agentic security tooling.
As a Sr SDE on SFSC Engineering, you will own complex, ambiguous problems end-to-end: from architecture and design through implementation, deployment, and operational excellence. You will mentor engineers, influence technical direction across teams, and build systems that operate at scale with high availability.

This team is for you if -
- You want to be part of a small collaborative team that builds services and infrastructure that enable and secure Amazon's entire Salesforce fleet.
- You are passionate about developing products that scale and perform at high availability and have the customer obsession to build solutions for Amazon fleet.

Key job responsibilities
- Responsible for end-to-end design, development, test, implementation of complex problems including planning, risk, trade-offs.
- Work with engineers, service and security teams to define and deliver complex features.
- Guide and ensure quality of architectural decisions across products and teams.
- Help establish the long-term success strategy for team-owned systems, development best practices, and operational excellence processes.
- Ensure existing platforms and services remain fully supported while contributing to the creation of next generation solutions.
- Provide technical direction and mentor junior team members.

About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Basic Qualifications

- 5+ years of non-internship professional software development experience
- 5+ years of programming with at least one software programming language experience
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience as a mentor, tech lead or leading an engineering team

Preferred Qualifications

- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
- Experience with AWS Services including EC2, Lambda, S3, DynamoDB, SQS
- Knowledge of one or more of the following domains: access-control system and methodology, network security, application- and system-development security, security architecture and models, cryptography, and operations security
- Experience with AI/ML technologies

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TX, Dallas - 168,100.00 - 227,400.00 USD annually
USA, WA, Seattle - 168,100.00 - 227,400.00 USD annually