Technical Program Manager, ML Navigators

Are you ready to play a pivotal role in shaping the future of ML network delivery, driving innovation that impacts millions of AWS customers worldwide? Would you like to lead high-impact programs that transform how machine learning networks get deployed at scale, while collaborating with brilliant minds across engineering, infrastructure, and business teams?

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Network Fabric Engineering (NFE) team is looking for a Technical Program Manager. As a Technical Program Manager, you will lead cross-functional teams to drive the delivery of complex network solutions, from inception through design, implementation, testing, and deployment.

AWS Network Fabric Engineering is focused on building Data Centers and the network that allows Data Centers to function efficiently. We own the solutions that allow racks to be aggregated and Data Centers to be interconnected. Core Networking's goal is to balance efficiency, performance and reliability to allow customers access to their applications and data.

Key job responsibilities
- Owns and manages a program for network delivery and designs while independently handling difficult cross-functional projects that require coordination across multiple teams.
- Partners effectively with technical managers to secure resources, scope engineering efforts, set project priorities, and drive delivery to meet program goals.
- Takes ownership of program communication, schedule management, and risk mitigation while accelerating progress through timely decision-making and blocker removal.
- Maintains deep understanding of both business context and technical requirements to make appropriate trade-offs in program execution.
- Manages end-to-end project lifecycle including roll-out processes, test and deployment plans, and post-launch support activities.
- Drives improvements in project and cross-team process efficiency while incorporating system quality and operational excellence improvements.

A day in the life
In this role, you will own the planning, deployment, and decommissioning of AWS's ML network — the infrastructure that ensures our customers have the right compute capacity, in the right locations, at the right time to meet accelerating demand for machine learning workloads. You will partner across infrastructure, supply chain, finance, and software organizations to deliver ML network at scale, from initial capacity planning through rack turn-up to end-of-life removal.

About the team
AWS Network Fabric Engineering (NFE) owns data center network services that provide unconstrained connectivity to our customers, such as EC2, EBS, S3 and Amazon CDO Services. They own the networks internal to the data centers end to end, including scaling and operational functions, for both traditional data centers. They also own newer AWS offerings such as Outposts and Local Zones.
Working at AWS in the Core Networking Team
- Meet Matt, VP, Core Networking --- https://youtu.be/DqTStjRtjX4
- Meet Kensie, Network Development Engineer --- https://youtu.be/ezF3kpUAhWU

Basic Qualifications

- 5+ years of working directly with engineering teams experience
- 5+ years of technical product or program management experience
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

- Experience leading highly technical programs involving infrastructure, complex systems, systems engineering
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Santa Clara - 171,000.00 - 231,400.00 USD annually