Principal PMT-ES, SSO

The Search, Security and Observability team at AWS is a critical organization focused on delivering essential cloud security and operations capabilities to AWS customers. As the Principal Product Manager, Search, Security, and Observability, you will be a key member of the leadership team, helping shape and deliver the next era of product strategies and vision across multiple businesses.

In this role, you will serve as a senior technical product leader embedded across the full breadth of our portfolio, driving technical deep dives into architecture, roadmap, and customer problems across Search, Security, and Observability. You will partner closely with Engineering and Product leaders across all our charters, helping the teams move faster, innovate bigger, and drive greater impact for our customers.

You will own technical discovery and problem decomposition, going deep on the hardest customer and product challenges, synthesizing insights, and translating them into actionable strategies. You will drive success through feature definition, roadmap prioritization, positioning, naming, GTM, usage growth, and financial metrics. Operationally, you will solve customer problems, improve delivery speed, and drive usage by working backwards from ambiguous customer needs, translating them into disruptive, successful products that delight customers.

This role carries broad exposure and increasing responsibility over time. You will interact with customers (including senior executives) on a daily basis, coordinate across many internal and external teams, and be visible at the highest levels of the company. You'll work with our customers, partners, software vendors, and operational stakeholders to prioritize roadmap features and spearhead the definition of new capabilities through expertly crafted business requirements documents.

The successful candidate must have exceptional problem-solving skills, strong business judgment, and demonstrated experience influencing both internally and externally across technical and non-technical stakeholders. We are looking for a proven ability to execute both strategically and tactically, and someone who is excited to take on new, ambiguous projects that will be industry defining. This position requires a strong technical background. The candidate should be comfortable going deep on distributed systems, security architectures, and cloud-scale operations, and be customer-focused with a passion for security and cloud technology.

Key job responsibilities
Technical Leadership & Strategy

- Shape 3-5 year strategic vision and technical roadmaps for OpenSearch, CloudWatch, and Security Services

- Review complex service design decisions across distributed systems and security architectures

- Drive technical innovation in search technologies, observability platforms, and security services

- Identify service dependencies and efficiency improvements across the AWS ecosystem

- Own business and product definition for major AWS service products

- Customer & Market Focus

- Lead technical discussions with enterprise customers and participate in customer advisory boards

- Analyze competitive landscape and identify market opportunities in search, observability, and security

- Translate customer pain points into technical product requirements and solutions

- Represent AWS at industry conferences and technical events

Cross-Functional Leadership
- Drive team execution of strategic initiatives across multiple engineering organizations

- Collaborate with engineering, sales, marketing, and business development teams

- Mentor and develop product management skills in team members

- Take ownership of product reliability issues and drive resolution

- Influence pricing and packaging decisions for external services

Basic Qualifications

- Bachelor's degree in Computer Science, Engineering, or a related field
- 10+ years of product management, engineering, or technical leadership experience
- 5+ years in cloud services, distributed systems, or enterprise software
- Deep knowledge of core systems in search, observability, or security technology domains
- Proven experience in enterprise-level technology solution delivery
- Strong technical analysis expertise across multiple techniques and methodologies
- Ability to represent and defend architectural decision rationales

Preferred Qualifications

- Master's degree in computer science, computer engineering, or related field, or PhD
- 3+ years of experience with search technologies (Elasticsearch, OpenSearch), observability platforms (monitoring, logging, tracing), or security services
- Experience with AWS services and cloud-native architecture
- Background in open-source communities and ecosystem management
- Knowledge of compliance frameworks (SOC, FedRAMP, HIPAA, GDPR)
- Experience with machine learning and AI integration in enterprise services

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Santa Clara - 208,300.00 - 281,800.00 USD annually
USA, WA, Seattle - 181,100.00 - 245,000.00 USD annually