HR Partner Fixed-term contract, PXT

**This is a 9 months Fixed-term contract**

In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. The HR Partner role offers an exceptional opportunity to build your career in human resources, focusing on employee experience, engagement, leadership development, and HR operational excellence.
As a HR Partner within the One PXT team, you will support PXT operations through consistent standard work execution, relationship-building, and timely issue resolution. With a visible presence across site operations, you'll foster team culture, support engagement, and coach leaders on PXT practices. You'll create positive employee experiences while building your skills in navigating increasingly complex issues and influencing without authority. Success in this role comes from building strong partnerships, demonstrating sound judgment, and maintaining a customer-centric approach. You'll learn to use data-driven insights and HR technologies to enhance employee experience while developing core HR capabilities that will serve as the foundation for your career growth. This role is also a learning ground—new HR Generalists are encouraged to ask questions, seek feedback, and treat every experience as a development opportunity.
You will be expected to work onsite at an Amazon facility, with mobility requirements to support multiple sites within the assigned campus as needed.

Key job responsibilities
• Support a positive employee experience by executing key programs, reinforcing workplace standards, and partnering with PXT and Operations to create a culture where employees feel valued, heard, and supported.
• Execute standard work with consistent quality and timeliness, meeting established service level agreements (SLAs) and maintaining accurate documentation of HR processes and employee interactions.
• Provide frontline employee support by responding to inquiries, addressing concerns, and ensuring appropriate resolution or escalation of employee matters. Handle sensitive information with discretion and professionalism.
• Assist in running and monitoring feedback channels such as roundtables, floor walks, and employee engagement activities. Support issue tracking and follow-up, partnering with senior PXT team members to drive resolutions and improvements in employee experience.
• Coach frontline leaders on behaviors that impact engagement and retention. Reinforce expectations and guide leaders in selecting and effectively utilizing available tools to improve team communication, recognition, and performance conversations.
• Support managers in performance management by coaching on setting clear expectations, delivering timely feedback, and documenting performance conversations. Help managers address root causes of performance issues and reinforce consistent use of PXT tools and processes.
• Assist with internal investigations, including gathering facts, reviewing documentation, and understanding root cause analysis. Learn from senior PXT partners how to uphold fairness, confidentiality, and compliance throughout the process.
• Support the execution of site-level engagement, communication, and culture-building initiatives. Coordinate logistics, gather feedback, and monitor effectiveness.
• Learn to track and summarize PXT-related data (e.g., attrition/attendance trends, hiring data, employee sentiment). Help prepare insights for site reviews or team discussions.
• Promote the use of self-service tools to resolve routine employee and manager questions. Help identify recurring gaps and escalate opportunities to improve tool usability or adoption.

Basic Qualifications

- Bachelor's degree
- Experience communicating with a wide range of stakeholders, including colleagues and leadership, or experience in profee auditing, coding, and documentation requirements
- Fluent verbal and written communication skills in English and Local language
- Experience communicating effectively with diverse audiences (e.g., explaining processes, addressing concerns, providing technical guidance)

Preferred Qualifications

- Master in HR, Management, Business, Labor Relations, Psychology, or a related field
- Demonstrated ability to analyze information, solve problems, and make data-driven decisions
- Intermediate skills in Microsoft Excel (e.g., ability to use pivot tables, v-lookups, and formulas)
- Proficiency in using AI-powered tools, and HR analytics platforms
- Ability to effectively train, guide, and support others in the use of various HR technologies and digital platforms, with a focus on increasing user adoption and enhancing end-user experience
- Experience building partnerships and collaborating effectively across teams, demonstrating adaptability and autonomy
- Basic understanding of HR processes and policies

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The minimum gross base salary for this position is listed below. The base salary listed corresponds to working on a full-time basis. For part-time hours, the salary will be pro-rated.

Amazon reserves the right to offer a higher salary and/or level, depending on the candidate's skills, competencies, and experience. Amazon's package may include a sign on payment. In addition, the candidate may be eligible to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA.

Your recruiting team will share final salary and any restricted stock unit scheme if applicable, depending on skills and requirements.

In addition to statutory benefits, and those applicable to the relevant CBA, company supplementary benefits may apply subject to further terms.

Torrazza, ITA - 28,200.00 EUR Annually