General Manager’s Assistant, Customer Fulfilment

We are Amazon; we pioneer. Since opening in 1995, we’ve been pushing the boundaries of possible further and further. We are seeking a motivated and impeccably organized General Manager’s Assistant to join our Fulfillment Centers, to assist and work closely with the site’s General Manager.

About Amazon’s Fulfillment Centers: the Operations teams that work in these facilities are responsible for owning our vast range of fast-moving inventory, from Inbound to Outbound departments. They also work as smart as they can to ensure that our customers receive what they want, when they want it, while improving processes and workflows wherever possible.
In this critical role, you will enjoy a varied and great range of interactions daily. This exciting role will allow you to be creative in bringing your ideas and fun initiatives to life, working with our Operations teams and driving communication within the
Fulfillment Center. Whatever you find yourself focusing on, it will be aimed at delivering the highest quality service to our internal and external customers.


Key job responsibilities
• Plan, coordinate and organize onsite employee engagement events for associates, including competitions, celebrations and handouts, and managing associated budgets and deadlines throughout the year.
• Plan events according to the site’s needs, prepare posters and campaigns to promote events and work with stakeholders to deliver and implement site projects.
• Manage communication channels across the Fulfillment Center, including newsletters, corporate communications and site-specific message boards and feedback channels.
• Act as the site Charity Champion in the community, coordinating the site charity budget, working with central teams to embed network initiatives alongside local charity donations and campaigns.
• Manage the network recognition programs onsite for associates and drive participation amongst your leadership team and associate population.
• Be responsible for the overall direction and coordination of the leadership team’s travel and administration, including diary management and recording actions of meetings and driving these to resolution on behalf of the General Manager.
• Working closely with all support staff to build, coordinate and secure robust support and resources
for projects and initiatives.
• Welcome and coordinate visitors, on behalf of the General Manager and leadership team of the Fulfillment Center.
• Diary management experience at Director and/or Senior Manager level, including arranging travel and conference calls.
• Make a positive contribution to the company’s culture that fosters diversity, equity and inclusion in the workplace.

A day in the life
Typical work schedule is Monday through Friday; job duties may require additional hours and availability outside normal working hours. May require flexibility to adjust work schedule from time to time and to travel between sites.

Basic Qualifications

- Experience in senior level leadership support, or experience at Amazon
- Experience with Microsoft Office products and applications
- Experience with executive level calendar management
- Experience with domestic or international travel coordination

Preferred Qualifications

- Experience in a fast-paced, high-tech company
- Experience managing multiple calendars

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.