Sr. Program Manager, AUTA, Amazon University Reimagined

Are you passionate about orchestrating complex, cross-functional initiatives that transform how Amazon operates globally? The Amazon University Talent Acquisition (AUTA) team is seeking a Program Manager III to lead transformative tech initiatives that unite process, program, and technology needs across Amazon's global talent acquisition ecosystem.

In this unique role you'll serve as the strategic bridge between AUTA's business needs and technical solution delivery, ensuring that technology enables our ideal state processes and programs rather than constraining them. Your focus will be on defining and delivering business requirements to our tech teams, ensuring technical teams deliver a solution that meets our business customers', stakeholders', and internal teams' needs and high standards.

Key job responsibilities
* Refine (or redefine) and champion the ideal-state vision for AUTA top of funnel (attractin, sourcing, and screening) as well as interview scheduling, working across technical, program, and recruiting teams to align on a shared direction that serves business customers, candidates, and recruiters
* Lead end-to-end program management of complex cross-functional initiatives with considerable impact, establishing clear success criteria, employing workback plans and mechanisms to keep this project on track, and driving resolution of blockers across multiple stakeholder groups
*Communicate clear prioritization of AUTA's most pressing problems/needs and ensuring tech teams design solutions meet diverse user persona needs
*Create and maintain comprehensive project information, driving crisp decisions and clear communication of progress, timelines, and escalations to senior leadership and cross-functional stakeholders
*Define, monitor, and analyze key performance metrics to identify optimization opportunities, proactively mitigate risks before they become roadblocks, and ensure solutions improve operational efficiency across the global recruitment lifecycle

A day in the life
You'll partner closely with AUTA teams and customers to understand their unique use cases and challenges, then collaborate with technical teams to ensure solutions align with operational and business needs. Your day involves maintaining a deep knowledge of AUTA's current and ideal-state operating model for demand, making sure that AUTA delivers quality and on-time information to technical teams, partnering with tech on a comprehensive workback schedules, driving intake and prioritization discussions across competing initiatives, analyzing performance metrics to identify opportunities, and coordinating launch readiness and change management planning to support successful rollouts across multiple teams and personas.

About the team
AURA works within AUTA, Amazon's central campus hiring organization who support recruiting efforts across all streams, most countries, and over 150 roles. The team partners with AUTA to define ideal state processes and programs, then collaborates with technical teams to ensure solutions meet those needs effectively.

Basic Qualifications

- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Knowledge of general AI tools
- Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Arlington - 115,600.00 - 160,000.00 USD annually
USA, WA, Seattle - 115,600.00 - 160,000.00 USD annually