IT Infrastructure Consultant I

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

The IT Expense Management Consultant I is responsible for supporting the planning, analysis, optimization, and governance of IT expenditures across infrastructure, applications, software, telecom, cloud, and vendor services. The Consultant I works on tasks related to IT cost tracking, budget forecasting, financial reporting, spend analysis, vendor invoice validation, chargeback/showback processes, and expense optimization initiatives. The role prioritizes and responds to inquiries from finance teams, IT stakeholders, vendors, and service owners, while maintaining financial governance documentation, supporting budgeting cycles, implementing cost allocation and reporting enhancements, and assisting with communications and training related to IT financial management practices. The Consultant I contributes to identifying cost-saving opportunities, ensuring financial compliance, and providing insights that support effective decision-making and efficient management of IT investments.

Job Responsibilities

• Support IT Asset Expense Management activities, including tracking and processing asset-related expenses.
• Create and manage Ariba tickets for procurement and vendor-related requests.
• Raise Purchase Requisitions (PRs) and Purchase Orders (POs) in accordance with procurement policies and approval workflows.
• Review vendor quotations and ensure required approvals are obtained before processing requests.
• Coordinate with vendors on invoice-related queries, discrepancies, and payment status updates.
• Validate invoices against approved POs and supporting documentation.
• Submit invoices to the Finance team for payment processing and track payment status until closure.
• Maintain accurate records of PRs, POs, invoices, and vendor communications.
• Support monthly budget tracking and spend reporting activities.
• Ensure compliance with company procurement, finance, and audit requirements.
• Collaborate with Procurement, Finance, IT Asset Management, and vendor teams to ensure timely resolution of issues.
• Prepare periodic reports on open POs, pending invoices, vendor payments, Accruals and expense management.

Preferred Skills

• Hands-on experience with SAP Ariba or similar procurement platforms.
• Understanding PR-to-PO and Invoice-to-Payment processes.
• Knowledge of vendor management and invoice reconciliation activities.
• Proficiency in Microsoft Excel, Outlook, and other Microsoft Office applications.
• Strong organizational and documentation skills.
• Good analytical and problem-solving abilities.
• Effective verbal and written communication skills.
• Ability to collaborate with Procurement, Finance, IT, and external vendors.
• Knowledge of audit and compliance requirements related to procurement and invoice processing is an added advantage.

B1 Level Expectations

• Executes routine procurement and expense management activities with limited supervision.
• Raises and tracks Ariba tickets, PRs, POs, and invoice submissions accurately and on time.
• Coordinates effectively with vendors and internal stakeholders to resolve invoice and payment-related issues.
• Maintains process compliance and accurate records for audit purposes.
• Demonstrates ownership, attention to detail, and a customer-focused approach in day-to-day operations.

Primary Skills

Incident Management, Information Technology (IT) Infrastructure, Infrastructure Monitoring, IT Infrastructure Support, Problem Resolution

Shift Time

Shift B (India)

Recruiter Info

Dipti Murudkar

dsudh@allstate.com

About Allstate

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition.

Learn more about Allstate India here.