Account Specialist - Seoul

Get to know our team:  

Growth and Accelerator Team   

Growth and Accelerator is a team of creative entrepreneurs that develop solutions for Agoda’s emerging and high-growth accommodation partners. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we roll out new products to increase the visibility of Agoda, introduce more travelers to our great products and services, and deliver significant revenues to the overall business.   

 The Opportunity:   

As an Account Specialist, your main objective will be to fully support our Business Development Manager who meets our hotel partner to accelerate their business performance at Agoda. Your supporting coverage will be to set up variety of Agoda’s products and services on our extranet for the partner, communicate with internal departments to execute operational tasks through our communication tool and report to Business Development Manager on timely-manner basis.

 In this role, you’ll get to:    

• Assist Business Development Manager to manage their hotel partner account in their daily life
• Troubleshoot on accounting, allotment, voucher, room mapping by communicating with internal departments via some of communication tools/ticket system
• Follow up existing troubleshooting tasks until get them done
• Extract data set from our system data base upon request from Business Development Manager
• Create a report and share with Business Development Manager on necessary basis
• Manage other administrative and operational tasks on ad-hoc basis

 

 PREFERRED QUALIFICATIONS: 

• Knowledge on hospitality, OTA and B2B wholesale industry

 

 What you’ll need to succeed:   

• 0-2 years’ experience working in business development or execution role preferred
• Autonomous and result driven (history of achieving ambitious targets)  
• Native Korean language skills and business English
• Demonstrates basic computer skills   
• Analysis skills desired   
• Analytical and proven track record in using data to drive achievements and make decisions   
• Intellectual curiosity   
• Ability to work under pressure in a competitive industry/rapidly changing environment   
• Strong communication and interpersonal skills
• Ability to work in a highly dynamic environment and is open to change in responsibilities, workflows, as needed by the business