Japan Consumables & Supplies Product Specialist

Japan-Tokyo6-8 years

Job Description

Position Summary

The Consumables & Supplies Product Specialist is a senior technical‑commercial role responsible for driving new business in strategic markets and customers to increase Agilent’s market share and recurring revenue in laboratory supplies, sample preparation and LC and GC columns.

The specialist acts as a regional leader for consumables strategy — collaborating across Sales, Marketing, and Service — and serves as a key contributor to major account growth initiatives.

The role requires a high level of autonomy and creativity, combining expertise in products, with a focus on workflows for GCMS and LCMS in Pharma, Biopharma and emerging contaminants such as PFAS in food and the environment.

Key Responsibilities

Business Development & Market Expansion

Work with the sales managers to develop and execute consumables growth strategies for the Japan market.
Apply data analytics, market knowledge and cross-functional customer knowledge to identify opportunities and support the sales teams to create new business or displace competitors from focus accounts.
Lead consumables‑focused planning in quarterly account reviews, contributing expert insight into lab operations and purchasing trends.
Engage with strategic accounts and influencers (professors, regulatory scientists) to identify unmet customer needs, prepare for new product introductions and drive the new product sales to exceed the Ramp-to-Volume targets.

Technical Expertise & Advanced Customer Support

Deliver customer trainings and workshops, and collaborate with AE and PS teams in other divisions to provide advanced technical consultations, troubleshooting, and workflow optimisation.
Collect and present post‑sales experience (Voice of the Customer) to support customer repeat purchases and provide feedback to regional management and the Solutions Units to provide product or method optimization or future new products.
Ensure high levels of customer satisfaction through proactive communication and follow‑through.

Cross‑Functional Leadership

Partner with Account Managers, Field Service Engineers, and Application Scientists to co‑develop integrated customer strategies.
Coach sales teams on consumables positioning, applications, and workflow value propositions.
Act as a regional consumables champion, representing customer needs in discussions with Product Management and Marketing.

Market Intelligence & Portfolio Advocacy

Track competitive activity, market shifts, and usage patterns to inform business strategies and identify priority markets.
Support regional product launches, promotional campaigns, and demand‑generation activities.

Provide actionable feedback to R&D and Marketing teams related to product performance, customer needs, and innovation opportunities

Qualifications

Required Qualifications

Bachelor’s degree (Chemistry, Life Science, Analytical Science, or related discipline); advanced degrees welcome.
6–8+ years of relevant laboratory, technical, or technical‑commercial experience.
Demonstrated success in business development or consumables sales.
Strong understanding of analytical workflows (LC/GC, sample prep, MS consumables, etc.).
Excellent communication, presentation, and stakeholder engagement skills.
English language proficiency (ability to read/write/participate in internal meetings conducted in English)

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely.

Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.