Administrative Assistant I (Entry-Level)

Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description + Prepare and submit basic expense reports on behalf of stakeholders using internal tools. Ensure proper documentation is attached, including scanned receipts and cost coding. Follow up on pending reimbursements and support communication with Accounts Payable (A/P) for status updates. + Create, organize, and maintain digital folders in SharePoint and Microsoft Teams. Save documents using standardized naming conventions. Assist in retrieving requested files for internal use and ensure version control is followed. Support routine audits to check for outdated or missing documents. + Enter information into internal trackers, spreadsheets, and platforms with a focus on accuracy and timeliness. Help maintain up-to-date databases used by stakeholders and ensure no duplication or data gaps occur. Escalate inconsistencies or errors to senior admins or team leaders. + Submit IT Helpdesk requests and ServiceNow tickets (e.g., hardware issues, password resets, access issues). Track ticket numbers and assist in following up with the IT support team if tickets remain unresolved. Provide updates to stakeholders on ticket status as needed. + Assist in formatting documents such as Excel trackers, PowerPoint decks, and Word files. Support the creation of simple reports or templates by populating data provided by stakeholders. Ensure proper alignment, consistency, and file readiness for review or submission. + Support day-to-day office tasks such as checking task trackers, entering information into forms, preparing templates, and logging training completion on platforms like AECOM University. Provide support during internal audits by helping locate documents or system entries. + Assist in monitoring basic vendor-related transactions such as status of PO requests, COI follow-up, or wire transfer confirmations. Raise Employee Center cases for vendor-related queries or payment issues as instructed. + Use templates to assist in preparing invitations, announcement banners, or visual updates for internal team events. Support administrative aspects of virtual meetings, including note preparation, screen-sharing, and minor coordination tasks. + Assist in general administrative tasks as needed. Qualifications Must be willing to work in a fixed night shift schedule and hybrid set-up; 3 days onsite per week. Must have strong knowledge in using MS Excel, PPT and Word. Additional Information At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. _To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment._ About AECOM AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, and service recognition awards. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. What makes AECOM a great place to work You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. ReqID: J10148822 Business Line: Geography OH Business Group: DCS Strategic Business Unit: GBS Career Area: Administration Work Location Model: Hybrid