Dir, Product Strategy & Operations - AI & AEM & Commerce

The Director of Product Strategy, Operations & Chief of Staff for AI, AEM, and Commerce provides strategic leadership in driving digital transformation and operational excellence. This role partners directly with the Vice President of Product and Strategy to align organizational priorities, orchestrate cross-functional execution, and foster innovation across Adobe’s product ecosystem.

The ideal candidate combines strategic acumen, operational rigor, and executive presence—acting as both a business strategist and organizational integrator to enable scale, clarity, and impact.

Key Responsibilities

Strategic Leadership Alignment

· Serve as a strategic thought partner to the VP, shaping the vision, priorities, and long-term roadmap across AI, AEM, and Commerce.

· Translate business objectives into actionable strategies, ensuring alignment with corporate and product goals.

· Prepare executive briefings, strategy presentations, and business reviews for senior leadership.

· Partner with senior leaders across functions to ensure decisions are data-informed, coordinated, and aligned.

· Manage strategic initiatives, executive communications, and leadership rhythms.

· Lead and facilitate key forums including product reviews, quarterly business reviews, and leadership offsites.

· Serve as a proxy for the VP in meetings and drive accountability for commitments and follow-ups.

· Partner with HR, Finance, and Operations to manage organizational planning, budget cycles, and talent strategies.

Product Strategy & Innovation

· Lead digital innovation initiatives to enhance product strategy and customer experience across AI, AEM, and Commerce.

· Evaluate and integrate emerging technologies, particularly in AI/ML, to advance product capabilities.

· Champion ethical AI practices and ensure compliance with industry regulations and standards.

Operational Excellence & Performance Management

· Drive operational rigor through KPIs, OKRs, and data-driven performance management.

· Optimize workflows and resource allocation through process improvement and agile methodologies.

· Oversee operational and budgetary processes in partnership with Finance.

Organizational Effectiveness & Culture

· Foster a culture of innovation, accountability, and continuous improvement.

· Identify and address organizational friction points to enhance cross-functional collaboration.

Defined Qualifications

· 12+ years of progressive experience in product strategy, business operations, or strategic program leadership within global technology or platform organizations.

· Demonstrated success partnering directly with executive leadership (VP/SVP/C-suite) to drive strategic alignment, decision-making, and execution.

· Proven ability to lead cross-functional initiatives across product, engineering, design, marketing, and GTM functions.

· Experience managing leaders and high-performing teams, fostering talent development in fast-paced, matrixed environments.

· Deep understanding of AI/ML technologies, digital platforms, and commerce ecosystems with strong business and product acumen.

· Track record of driving operational excellence through data-driven decision-making, OKRs, and process improvement.

· Exceptional executive presence, communication, and influence—able to simplify complexity and align diverse stakeholders.

· Advanced expertise in strategic planning, program management, and change leadership.

· High integrity and commitment to ethical and responsible innovation.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. 

Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015. 

AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.

 

Expected Pay Range:

Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $172,400 -- $334,500 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

 



In California, the pay range for this position is $231,000 - $334,500


At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.  Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.