Manager, Subscription & Custom Services Sales Specialists
Frame.ioAbout The Role
As Manager, Subscription & Custom Services Sales Specialists, you will lead a high-impact team focused on driving growth through strategic subscription services and custom professional services. You will combine sales leadership, executive engagement, and business transformation expertise to help enterprise customers realize measurable value from Adobe solutions.
You will own bookings performance, pipeline strategy, and go-to-market execution across Adobe’s services portfolio. This role is ideal for a transformational leader who thrives in fast-paced enterprise environments, builds high-performing teams, and develops trusted relationships with customers and internal partners.
What You’ll Do
Strategic Sales Leadership
- Define and execute industry-aligned sales strategies to accelerate growth across subscription and professional services
- Drive predictable revenue through new business, account expansion, upsell, and cross-sell opportunities
- Own quota attainment, forecasting accuracy, and overall pipeline health
- Partner with enterprise sales leaders to influence complex transformation initiatives and long-term success strategies
Build And Lead High-Performing Teams
- Recruit, coach, and develop a high-performing team focused on consultative, value-based selling
- Create an inclusive, accountable, and collaborative team culture centered on customer success
- Empower the team to exceed bookings targets and build long-term customer partnerships
- Support career growth through mentoring, coaching, and development opportunities
Executive Customer Engagement
- Build relationships with senior customer stakeholders to understand business goals and align solutions to outcomes
- Lead complex solutioning discussions, including custom SOWs, success plans, and enterprise service strategies
- Act as a trusted advisor throughout the sales lifecycle, ensuring alignment across business, delivery, and value realization
Cross-Functional Leadership
- Partner closely with Sales, Customer Success, Product, Marketing, and Delivery teams to create seamless customer experiences
- Align with delivery leadership to support successful execution, satisfaction, and long-term retention
- Share field insights to improve offerings, packaging, and go-to-market strategy
Operational Excellence
- Drive disciplined pipeline management, forecasting, and execution through CRM tools such as Dynamics
- Use data and performance metrics to identify trends and improve sales effectiveness
- Implement scalable guidelines to improve efficiency and customer impact
- Leverage Adobe AI capabilities to enhance individual and team performance
Industry And Thought Leadership
- Stay informed on industry trends, customer needs, and emerging technologies shaping digital experiences
- Represent Adobe as a leader in customer success excellence internally and externally
- Share insights, guidelines, and success stories across teams and with customers
Travel for customer engagement, team development, and collaboration is expected (approximately 30%).
Qualifications
We are looking for a sales leader with a strong track record of building high-performing teams, driving enterprise growth, and delivering customer-focused outcomes in complex environments.
What You Need To Succeed
- Proven experience leading enterprise or professional services sales teams and exceeding growth targets
- Strength in consultative selling, solution strategy, and managing complex deal cycles
- Strong communication, presentation, and stakeholder management skills
- Demonstrated ability to build relationships with senior executives
- Experience hiring, coaching, and developing sales talent
- Customer-first approach supported by analytical and critical thinking
- Ability to collaborate effectively across Sales, Product, Delivery, Customer Success, and Marketing
- Comfort working in a fast-paced, matrixed environment
- Curiosity for evolving technology trends and business challenges, including emerging AI opportunities
- Strong problem-solving skills to navigate customer and internal challenges
- Familiarity with Adobe Experience Cloud and related service offerings is a plus
Preferred Qualifications
- Experience leading subscription or SaaS-related services sales teams
- Background in digital transformation, customer experience, or consulting
- Experience working with large, complex enterprise organizations
- Passion for innovation, leadership development, and delivering customer value
About Adobe
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.
Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.
Let’s Adobe together
At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.
Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.
AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.
At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.
Expected Pay Range:
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $289,000 -- $471,550 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
In New York, the pay range for this position is $325,600 - $471,550
In Illinois, the pay range for this position is $303,400 - $439,300

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
State-Specific Notices:
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
Colorado:
Application Window Notice
If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.