Senior Sales Operations Analyst

We are looking to hire for our team! In the role of Sr. Sales Operations Analyst, you will partner with the Senior Director of North America Channel Sales. Your work will accelerate sales excellence, reveal market opportunities, and guide corporate strategy across the organization.

Taking on this position, you'll bring both strategic vision and hands-on execution. You'll optimize sales processes and programs across direct and indirect sales teams, manage day-to-day operational health through pipeline reviews, performance monitoring, incentive creation, and actionable analytics. You move fluidly between big-picture thinking and precise, detailed work — and you thrive doing both. You'll also be at the forefront of how we work. You actively use AI tools — such as Claude and ChatGPT — to sharpen analysis, streamline workflows, and surface insights faster. You experiment, you iterate, and you bring others along.

Based in the United States, you'll report to the Director of Channel Sales Operations. We believe the next great idea may emerge from anyone — and we're genuinely excited it might come from you.

What you'll Do

• Aligning with Sales leadership, providing insights and highlighting growth opportunities
• Drive business reviews, the bi-weekly sales outlook process, and cadences for the NAM Business
• Lead all aspects of the Partner Target setting process as well as the internal quota setting process
• Collaborate with the Reporting and Automation team to streamline processes and ensure accurate data for insights and growth strategies
• Collaborate closely with the GTM leads, Finance, Marketing, as well as the other Sales Operations teams WW
• Act as a change agent, be a catalyst and advocate in a fast-paced and ever-evolving environment within the Field Sales Organization
• Manage various ad-hoc projects that call for analytical and critical thinking alongside attention to detail

What you need to succeed

• 10+ years of work experience in operations or related field
• Embraces AI-powered tools (Claude, ChatGPT, etc.) within a continuous improvement attitude, identifying new opportunities to apply AI across the sales ops function
• Excellent verbal, written communication skills, as well as presentation skills
• Ability to build trust and drive accountability & ownership at all levels, within teams other than own
• Ability to mine, manipulate and present data to non-data people. Must have sophisticated Excel skills, Tableau knowledge will be good and experience with Power BI preferable
• Experience with CRM systems like SFDC or MSFT Dynamics or equivalent
• When communicating, provide concise recommendations that include data, action steps, and insight to paint a clear picture and the ability to solve complex operational problems
• Must demonstrate strong attention to detail, take pride in delivering excellent work, have a passion for our customers, and be inventive in solving problems
• Must be a highly motivated individual that is able to work in a virtual team environment
• A hard-working approach, self-managed and capable of multi-tasking in a rapidly growing organization with a hands-on mentality
• Ability to be successful working in a highly matrixed environment

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. 

Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015. 

AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.

 

Expected Pay Range:

Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $106,100 -- $220,650 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

 



In California, the pay range for this position is $152,400 - $220,650
In New York, the pay range for this position is $152,400 - $220,650


At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.  Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.